HR Generalist

Employment status: Full-time

Reports to: People Experience Manager

Application period: Open until filled

Start date: ASAP

Salary range: $61,600 - $70,900, commensurate with experience 

Who We Are

Saga Education is the nonprofit leader in high-impact tutoring, with an ROI that is among the best nationwide. We leverage the power of human capital and technology to accelerate student outcomes and foster educational excellence for students. Rigorous research shows that high-impact tutoring raises grades and builds student confidence and a sense of belonging. Saga co-designs and collaborates to develop and implement high-quality tutoring models, offering learning technology and resources to enable effective tutoring. 

We are proud to have helped tens of thousands of students over our first 12 years—now the goal is to partner with states and districts to support the millions of students who struggle with 6th–12th-grade math. Find out how you can be a part of the meaningful change needed to accelerate educational excellence. Visit saga.org/change.

Saga Education | Change the Equation

What You’ll Do  

The Human Resources Generalist reports to the People Experience Manager and supports the delivery of a positive, compliant, and consistent employee experience across the organization. This role provides hands-on support across employee relations, HR systems, performance management, policy development, and payroll operations. The HR Generalist serves as the primary internal point of contact for the organization's Professional Employer Organization (PEO) and partners closely with the PEO's dedicated HRBP on benefits administration, compliance, and payroll coordination. This role is a reliable resource for employees and managers, ensuring HR processes are well-documented, scalable, and consistently applied. Responsibilities include, but are not limited to:

Employee Experience & Employee Relations Support

Support the People Experience Manager with employee relations processes, including intake and documentation of employee concerns, coordination of meetings, communications, and follow-up steps, and preparation and maintenance of case documentation

Partner with the People Experience Manager and the PEO HRBP on employee relations matters, escalating complex cases and ensuring alignment between internal practices and PEO-supported processes

Serve as a secondary point of contact for employee experience-related questions, escalating matters as appropriate

Support managers with guidance on HR processes, documentation expectations, and performance-related workflows in partnership with the People Experience Manager

Help ensure consistent application of HR policies and procedures

Onboarding, Offboarding & HR Operations

Lead and continuously improve onboarding and offboarding processes to ensure a compliant and welcoming employee experience

Coordinate with the PEO on new hire setup, terminations, and employment changes to ensure timely and accurate processing

Manage background screening requirements in alignment with grant, district contract, and other regulatory obligations

Maintain accurate employee data within ADP TotalSource PEO platform

Coordinate employment eligibility verification (I-9) and related compliance requirements between employees and the PEO HRBP

Payroll & Benefits Support

Serve as the internal coordination point for bi-weekly payroll processing, including preparing payroll inputs and audits, reviewing payroll reports for accuracy, and troubleshooting discrepancies in coordination with the PEO

Respond to employee payroll and benefits inquiries, escalating complex issues to the PEO HRBP as needed

Serve as the internal point of contact for benefits-related inquiries, coordinating with the PEO and PEO HRBP for administration, enrollment, and carrier-related matters

PEO Partnership & Compliance

Serve as the primary internal liaison to the PEO and PEO HRBP, coordinating on benefits administration, compliance, payroll processing, and employee data management

Support compliance monitoring and documentation related to employment regulations in partnership with the PEO

Draft, update, and maintain HR policies and procedures in collaboration with People Ops leadership and in alignment with PEO-supported compliance requirements

HR Systems & Technology Management

Maintain HR systems including ADP TotalSource and 360Learning, ensuring accurate and timely employee records

Support user access, testing, and reporting across HR platforms

Support performance management and learning systems from an administrative and operational perspective

Performance Management Support

Support the administration of performance management cycles, including goal-setting, reviews, and calibration activities

Track completion and support reporting and data analysis

Assist managers and employees with navigating performance management tools and timelines

Policy Development & Compliance

Draft, update, and maintain HR policies and procedures in collaboration with the People Experience Manager

Support implementation and communication of policy updates

Assist with compliance monitoring and documentation related to employment regulations

Engagement, Culture & Data

Support engagement initiatives, wellness programs, and employee surveys

Assist with analysis of survey results and HR KPI metrics

Provide insights to improve employee experience and operational effectiveness

Perform other duties as assigned

What We’ll Use To Measure Success

Communicates Effectively

Interpersonal Savvy

Instills Trust

Exercises Sound Judgment

Collaborates

Values Differences

Demonstrates Ownership & Accountability

What You Bring

Bachelor’s degree in Human Resources, Business Administration, or related field

3-5 years of progressive Human Resources experience

Experience supporting employee relations processes and documentation

Hands-on experience with payroll processing and HR systems (e.g., ADP, 360Learning)

Strong understanding of HR operations, compliance, and performance management processes

Excellent organizational skills, discretion, and attention to detail

HR certification (PHR, SHRM-CP) preferred but not required

Experience collaborating with a PEO, preferred, but not required

What We’ll Provide 

Saga Education offers competitive compensation and benefits, including health insurance, IVF coverage, paid parental leave, an optional FSA, and telehealth benefits. Saga provides a generous PTO package, which includes a paid Winter Wellness Break, an optional 401(k) and company-provided technology. All employees have access to our comprehensive Employee Assistance Program and Saga 360 Wellness Program.

Saga is committed to equal employment opportunities for all employees and applicants, including veterans and individuals with disabilities. In compliance with the ADA, we provide reasonable accommodations for qualified individuals with disabilities. If you need accommodation during the application or interview process, contact recruitment@saga.org.   

Thank you for applying to Saga Education.

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