HR Generalist

Job DetailsJob Location: SERVEXO PROTECTIVE SERVICES - GARDENA, CA 90248Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $65,000.00 - $65,000.00 Salary/yearTravel Percentage: NoneJob Shift: DayJob Category: Admin - ClericalReports to: HR Manager Direct Reports: 2 Recruiters 

About the Role

We're hiring a Senior HR Generalist to lead our recruiting function, serve as a strategic partner across the organization, and provide critical support to our payroll operations. This is a high-impact, multi-functional leadership role for someone who thrives in a fast-moving environment and is ready to manage a team while staying hands-on across HR, recruiting, and payroll. You'll oversee two recruiters, own client-facing communication on hiring needs, manage our HRIS and project management systems, and serve as the trained backup for payroll processing.

Key Responsibilities

Recruiting Leadership (Primary Function)

Oversee two recruiters as direct reports, providing daily guidance, coaching, and performance management
Act as the department lead on all recruiting matters: strategy, process, workflow, and team priorities
Coordinate directly with Operations and Administration leadership to assess hiring needs for security officers and administrative personnel
Serve as the lead point of contact with clients regarding staffing requirements; attend client meetings to discuss hiring pipelines, timelines, and workforce planning
Drive full-cycle recruiting standards across the team: job posting, sourcing, screening, interviewing, offers, and onboarding handoff
Build and maintain a candidate pipeline for high-volume and recurring roles
Report on recruiting metrics: time-to-fill, source effectiveness, cost-per-hire, and team productivity
Ensure a strong candidate experience across all touchpoints

HRIS & Systems Management

Manage the HRIS system: data integrity, user access, reporting, and process improvements
Own and maintain the Monday.com board for HR and recruiting workflows, ensuring visibility and accountability across the team
Generate reports and dashboards for HR Manager and leadership as needed

HR Generalist Duties

Respond to all candidates and new hires regarding offers, onboarding logistics, and pre-employment questions
Respond to employee questions on policies, benefits, time off, and general HR matters
Support employee onboarding and offboarding in coordination with the HR team
Maintain employee records in HRIS, ensuring accuracy and confidentiality
Assist with employee relations matters, escalating complex issues to the HR Manager
Support compliance efforts including I-9 audits, EEO reporting, and federal/state law adherence

Payroll Backup & Support

Serve as trained backup to the Payroll Specialist, processing payroll in Paycom during absences or peak periods
Assist with payroll-related data entry, time and attendance review, and pay adjustments
Support payroll reconciliation, tax filings, and year-end activities (W-2s, 1095, ACA reporting)
Maintain working proficiency in Paycom to ensure seamless coverage when needed

Required Qualifications

Bachelor's degree in Human Resources, Business Administration, or related field — OR equivalent professional experience
5+ years of progressive HR experience, with at least 3 years in full-cycle recruiting
1+ year of direct people management experience (managing recruiters or HR staff strongly preferred)
Hands-on experience with HRIS platforms and ATS systems
Proficiency with Monday.com or comparable project management tools
Working knowledge of federal and multi-state employment law
Comfort with payroll concepts and willingness to be cross-trained on Paycom payroll processing
Strong client-facing communication skills and professional presence in meetings
Ability to manage multiple priorities, lead a team, and maintain confidentiality
Available to work Monday–Friday, 7:00 AM – 3:30 PM Pacific Time, from a home office in Texas

Preferred Qualifications

PHR, SHRM-CP, or equivalent HR certification
Prior experience with Paycom payroll processing
Experience recruiting for security, administrative, or high-volume operational roles
Experience supporting a fully remote or distributed workforce
Experience managing client relationships in a staffing, services, or contract workforce environment

QualificationsRequired Qualifications

Bachelor's degree in Human Resources, Business Administration, or related field — OR equivalent professional experience
5+ years of progressive HR experience, with at least 3 years in full-cycle recruiting
1+ year of direct people management experience (managing recruiters or HR staff strongly preferred)
Hands-on experience with HRIS platforms and ATS systems
Proficiency with Monday.com or comparable project management tools
Working knowledge of federal and multi-state employment law
Comfort with payroll concepts and willingness to be cross-trained on Paycom payroll processing
Strong client-facing communication skills and professional presence in meetings
Ability to manage multiple priorities, lead a team, and maintain confidentiality
Available to work Monday–Friday, 7:00 AM – 3:30 PM Pacific Time, from a home office in Texas

Preferred Qualifications

PHR, SHRM-CP, or equivalent HR certification
Prior experience with Paycom payroll processing
Experience recruiting for security, administrative, or high-volume operational roles
Experience supporting a fully remote or distributed workforce
Experience managing client relationships in a staffing, services, or contract workforce environment