Human Resources Specialist
Maricopa County is seeking a Human Resources Specialist to join their Judicial Branch Human Resources Employment Services Department. The role involves managing a variety of employment processing actions, onboarding new hires, and providing customer service regarding HR-related inquiries.
Responsibilities
- Responsible for a high-volume caseload of a variety of employment processing actions in a complex organizational environment
- Contacts new hires, coordinates their paperwork for onboarding and conducts their onboarding appointment ensuring a welcoming and professional onboarding experience
- Track completion of onboarding tasks by new hires, managers, and internal stakeholders
- Maintain and update onboarding checklists and workflows
- Answers frequently asked questions from employees relative to such things as standard policies, benefits, and retirement and refers more complex questions to appropriate senior-level HR staff or departments
- Performs employment eligibility (E-Verify) verifications on newly hired employees
- Prepares and processes paperwork, including Personnel Action Forms, on all personnel actions related to hiring, promotions, transfers, salary adjustments, retirements, and terminations
- Updates the internal HRIS database daily with personnel changes
- Maintains hard-copy personnel files and ensures compliance with records retention and release of information guidelines
- Prepares routine, sensitive correspondence and documents related to areas of responsibility
- Identifies opportunities to enhance onboarding efficiency and experience
- Provides customer service and responds to questions via email, telephone, and in-person from employees, managers, and external customers regarding employment procedures and opportunities, health and non-health benefits, compensation, and other human resources-related services
Skills
- Associates degree
- One (1) year of specialized experience in human resources or administrative support within a large, complex organization that includes onboarding, HR systems and workflows, and streamlining administrative functions
- Three (3) years of specialized experience in human resources or administrative support within a large, complex organization that includes onboarding, HR systems and workflows, and streamlining administrative functions may be considered in substitution for the minimum qualifications
- Knowledge of the principles and processes for providing effective customer service to internal and external customers
- Knowledge of the basic principles and processes administered by Human Resources
- Skill in typing and performing data entry with speed and accuracy
- Skill in communicating effectively both verbally and in writing as appropriate for the needs of the audience in a way that conveys information efficiently
- Skill in prioritizing assignments, multitasking, and managing one's time effectively while dealing with numerous interruptions
- Skill in developing and maintaining positive and productive working relationships with coworkers, employees, and managers
- Skill in utilizing Microsoft Office suite and other database systems to complete required paperwork, reports, email correspondence, utilize the internet, and perform other related administrative tasks
- Ability to function effectively in a high-volume, fast-paced environment
- Ability to listen effectively, which includes assessing others' understanding of communications and modifying communication styles to fit the audience or situation
- Ability to work as a member of a team with moderate supervision
- Ability to critically think about and analyze problems to reach logical conclusions and execute effective solutions
- Ability to adjust to changing circumstances, remaining flexible when scheduling conflict occurs, taking on other roles when short-staffed, and adapting or changing priorities as the situation requires
- Ability to learn, interpret, apply, and explain a vast number of complex organizational policies and procedures
- Ability to maintain the confidentiality of information and data
- Experience working in the Judicial Branch
- At least one (1) year of experience working in a Human Resources environment
Benefits
- Generous paid time off
- Paid sick leave
- 10 paid holidays
- Affordable medical, dental, and vision insurance
- Coverage by one of several State-sponsored retirement pension plans
- Employee assistance program
- Wellness incentives
- Option of life insurance
- Disability
- A group legal plan
- Pet insurance
- Loan forgiveness under the Public Service Loan Forgiveness (PSLF) Program
Company Overview