ICA Team Manager

Remote, USA
Posted Jun 12, 2026
Full-time

Join Our Team as an ICA Team Manager! 

Location: Remote | Flexible Schedule
Organization: Connections – An IRIS Consultant Agency by Lutheran Social Services of WI & Upper MI

Choose to be part of a team grounded in the virtues of being:
Humble
Hungry
People Smart

At LSS-Connections, we’re a non-profit organization that values inclusivity, diversity, transparency, respect for ideas, ownership, and accountability—all while working toward a shared vision.

As an ICA Team Manager, you’ll empower clients to live the promise of self-determination and lead a team of professionals dedicated to making a difference.

What You’ll Do 

  • Lead and mentor ICA Teams to deliver exceptional service.
  • Ensure compliance with state ICA contract requirements.
  • Build community connections and foster cultural competence.
  • Oversee hiring, training, and development of team members.
  • Manage budgets and maintain fiscal integrity.
  • Support outreach strategies and ICA service enhancements.

Perks & Benefits 

  • Flexible Schedule & Remote Work
  • Robust Benefits Package:
    • Medical/Dental/Vision
    • 403B Retirement Plan
    • Life Insurance & Disability Coverage
    • Mileage Reimbursement
  • Paid Time Off: Vacation, Sick, Personal, and 10 Paid Holidays
  • Employee Assistance Program
  • Technology Provided: Laptop, Cell Phone, Printer, Office Supplies

Qualifications 

  • Bachelor’s Degree in social work, psychology, human services, or related field (Master’s preferred).
  • 3+ years experience working with similar populations; supervisory experience strongly preferred.
  • Valid Driver’s License and satisfactory driving record.
  • Ability to pass a Caregiver Background Check.
  • Strong communication and leadership skills.
  • Proficiency with Microsoft Suite and ability to learn internal systems.

Physical Demands & Work Environment 

  • Regularly required to talk or hear

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