ICA Team Manager

Join Our Team as an ICA Team Manager! 

Location: Remote | Flexible Schedule
Organization: Connections – An IRIS Consultant Agency by Lutheran Social Services of WI & Upper MI

Choose to be part of a team grounded in the virtues of being:
Humble
Hungry
People Smart

At LSS-Connections, we’re a non-profit organization that values inclusivity, diversity, transparency, respect for ideas, ownership, and accountability—all while working toward a shared vision.

As an ICA Team Manager, you’ll empower clients to live the promise of self-determination and lead a team of professionals dedicated to making a difference.

What You’ll Do 

Lead and mentor ICA Teams to deliver exceptional service.

Ensure compliance with state ICA contract requirements.

Build community connections and foster cultural competence.

Oversee hiring, training, and development of team members.

Manage budgets and maintain fiscal integrity.

Support outreach strategies and ICA service enhancements.

Perks & Benefits 

Flexible Schedule & Remote Work

Robust Benefits Package:

Medical/Dental/Vision

403B Retirement Plan

Life Insurance & Disability Coverage

Mileage Reimbursement

Paid Time Off: Vacation, Sick, Personal, and 10 Paid Holidays

Employee Assistance Program

Technology Provided: Laptop, Cell Phone, Printer, Office Supplies

Qualifications 

Bachelor’s Degree in social work, psychology, human services, or related field (Master’s preferred).

3+ years experience working with similar populations; supervisory experience strongly preferred.

Valid Driver’s License and satisfactory driving record.

Ability to pass a Caregiver Background Check.

Strong communication and leadership skills.

Proficiency with Microsoft Suite and ability to learn internal systems.

Physical Demands & Work Environment 

Regularly required to talk or hear; frequently stand, walk, and sit.

Occasionally lift/move up to 10 pounds.

Vision requirements: close, distance, color, peripheral, depth perception, and focus adjustment.

Keyboarding required for this position.

Work occurs in community environments (home, office, community settings) and may involve outdoor conditions during travel.

Possible exposure to chemical fumes, smoke, dust, mildew, and pets in client homes.

Noise level is usually moderate.

Travel 

Ability to travel on day trips up to 50%; occasional overnight travel may be required.

Ready to Make an Impact? 

If you’re a caring person with a passion for serving others, we want you on our team!

Apply Today and Help Us Empower Lives!

LSS is an Equal Opportunity Employer (EOE).