Implementation Consultant
Implementation Consultant (Remote)
Location: Remote (with occasional travel up to 20%) - must be based in Brazil
Company: Intelex Technologies
Why Join Intelex?
At Intelex, we’re on a mission to help organizations create safer workplaces and reduce environmental impact. As an Implementation Consultant, you’ll play a critical role in driving positive change by implementing solutions that help our customers achieve their Health and Safety goals.
You’ll join a collaborative, global team that values innovation, professional growth, and work-life balance. Together, we’re working toward a bold vision: reducing workplace deaths by 2050.
What You’ll Do?
As a trusted advisor, you’ll guide customers through the entire implementation lifecycle—from requirements gathering to go-live. You’ll work with mid-market and enterprise clients across diverse industries, ensuring solutions are delivered on time, within scope, and aligned with customer needs.
Key Responsibilities:
- Lead implementation projects for new and existing customers, managing scope, budget, and timelines.
- Facilitate workshops and meetings (remote and onsite) to capture requirements and review configurations.
- Configure SaaS solutions, conduct testing, and support User Acceptance Testing.
- Deliver tailored training programs to customer teams.
- Manage change orders and provide recommendations for scope or timeline adjustments.
- Build strong relationships with customers and internal teams, ensuring clear communication and customer satisfaction.
- Assist support teams with resolving configuration issues post-implementation.
What You Bring?
Must-Have:
- 5+ years of technical implementation consulting experience with SaaS solutions.
- Hands-on experience with software configuration and integrations, including basic coding (e.g., XML/HTML).
- Strong understanding of cloud technology principles.
- Proven ability to analyze complex challenges and deliver practical solutions.
- Excellent communication and presentation skills for diverse audiences in ENGLISH