Inbound Call Center Representative

Job Summary

Answer INBOUND calls in a courteous and professional manner representing the various businesses we service in a favorable way. This is a work from home position.

SHIFTS AVAILABLE

- Full Time or Part Time Hours

- Weekend Shifts are required (1st or 2nd Shifts)

- Weekday (Hours between 12p-11p)

Applicants must be available to work 6-8 hours on various weekdays and weekends are required.

Responsibilities and Duties

- Answer the telephone in a timely and professional manor.

- Take messages promptly and accurately according to specific guide lines

- Retrieve and forward messages from answering system to our clients.

- Answer questions and concerns from callers in a timely fashion.

Qualifications and Skills

EDUCATION AND QUALIFICATIONS

- Education: High school graduate or comparable work experience.

- Experience: One to two years receptionist, office or customer service experience, preferably in a medical or call center environment.

OTHER REQUIREMENTS:

... Excellent communication and listening skills, a pleasant demeanor along with a professional appearance and ability to work well with people.

- Detail oriented with ability to work with computers.

- Must be able to multitask in a fast paced environment.

- Must have good typing skills.

- Must have good vocabulary and spelling skills.

Benefits

- up to $3.25 Hourly Bonus based on performance

- Medical

- Vacation Pay

- Dental

- Life Insurance

- 401K

- Overtime Rates for Holidays

- Room for advancement in a fast paced growth company

This Job Is:
• A good fit for someone who wants to work from home.
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience
• Open to applicants who do not have a college diploma
• A job for which people with disabilities are encouraged to apply

Work Remotely
• Yes

Job Types: Full-time, Part-time

Pay: $13.80 - $16.95 per hour

Expected hours: 10 – 40 per week

Benefits:
• 401(k)
• 401(k) matching
• Flexible schedule
• Paid time off
• Work from home

Shift:
• 8 hour shift
• Day shift
• Evening shift

Application Question(s):
• Please tell us why you would be a good fit for this position?
• Which days of the week are you available to work this job? Please be specific with Days and Times. ex: Tuesdays 6am-2pm

Education:
• High school or equivalent (Required)

Shift availability:
• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: Remote

Apply Job!