Inbound Market Development Representative

ABOUT THIS POSITION

We are looking for a Market Development Representative who will partner with sales and marketing stakeholders in a high-volume, lead management environment. This position is responsible for attaining activity-based metrics and qualifying new business to meet sales goals as well as improving the quality and quantity of our Account/Contact information. The ideal candidate will work diligently to qualify/disqualify leads, meet/exceed response times while providing consistent follow-up, and maintain attention to detail when working within our leads universe.

WHAT YOU'LL DO
Convert Leads into Contacts, Accounts, and Opportunities 

Keep up with daily activity such as handling inbound calls, creating decision-maker contacts, and BANT qualification of inquiries 

Maintain best practices for finding, updating, and communicating accurate Account and Contact information to be used for prospecting and targeting efforts 

Support sales team in prospecting efforts by strengthening data quality within Waystar’s sales database 

Maintain an in-depth knowledge and understanding of Waystar solutions; understand and identify opportunities for prospects/clients 

All other duties and responsibilities as assigned 

WHAT YOU'LL NEED
You live our values with a positive attitude and respect for others 

Self-motivated, results-oriented individual with strong leadership, interpersonal and presentation skills 

Problem resolution skills, strong initiative and ability to create and improve processes 

Ability to self-manage projects and follow-through to completion 

Ability to thrive in a fast-paced, ambitious environment 

Ability to learn technical aspects of Waystar solutions 

You’re comfortable in a fast-paced environment, enjoy working cross-functionally, want to leave a stamp on the organization, and are the type of person who gets things done 

You have excellent written and verbal communication skills, with proficiency in Microsoft Office and PowerPoint 

You are detail-oriented with the ability to rapidly learn and take advantage of new concepts, business models and technologies 

You are highly organized with the ability to prioritize and execute many concurrent tasks 

Bachelor's degree or equivalent experience in business, marketing, or sales 

Excellent organization with strong business acumen who takes the initiative and can work independently or within a team to achieve established goals 

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers.  We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.  

WAYSTAR PERKS
Competitive total rewards (base salary + bonus, if applicable)
Customizable benefits package (3 medical plans with Health Saving Account company match)
We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
Paid parental leave (including maternity + paternity leave)
Education assistance opportunities and free LinkedIn Learning access
Free mental health and family planning programs, including adoption assistance and fertility support
401(K) program with company match
Pet insurance
Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.