Inside Sales Representative

Remote, USA
Posted Jun 12, 2026
Full-time

Great Day Improvements is seeking an Inside Sales Representative to join their team at Universal Windows Direct. The role involves providing excellent customer service, driving new business through follow-ups, and generating referrals for the Outside Sales team. The company emphasizes career growth and offers extensive training to help employees succeed in the home improvement industry.

Responsibilities

  • Provide an excellent first impression to every customer you interact with
  • Offer helpful solutions to customer’s home improvement needs
  • Drive new business through inbound and outbound follow ups
  • Set appointments and generate referrals for our Outside Sales team

Skills

  • Provide an excellent first impression to every customer you interact with
  • Offer helpful solutions to customer's home improvement needs
  • Drive new business through inbound and outbound follow ups
  • Set appointments and generate referrals for our Outside Sales team
  • B2C or B2B or Customer Service experience
  • 1-2 Years of inbound/outbound calling
  • Good organizational skills and the ability to multitask
  • Excellent phone etiquette
  • Strong listening and conversational skills
  • Ability to set and achieve goals

Benefits

  • Medical, Dental, and Vision Insurance with Plan Options
  • Basic and Voluntary Life and AD&D Insurance for Employee and Family
  • 401(k) Retirement Plan with company match
  • Paid Time Off (PTO). For any vacation, personal, and sick day needs.

Company Overview

  • Great Day Improvements, LLC is one of the largest direct-to-consumer (DTC) home remodeling platforms in the U.S. It was founded in 2011, and is headquartered in Twinsburg, Ohio, USA, with a workforce of 1001-5000 employees. Its website is https://www.greatdayimprovements.com/.

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