Inside Sales Representative/BDR

Job Title: Inside Sales Representative / BDR
Type: Full-time remote role
Working Hours: Monday to Friday, 9AM - 5PM US Eastern Time
Salary: $1,800–$2,000/month (salary based on assessment)
Location: LATAM

About the Company
We are a fast-growing residential and commercial cleaning services company serving the Philadelphia metro area. Our mission is simple: deliver reliable, high-quality cleaning services with exceptional customer care and seamless communication. From recurring home cleanings to move-in/move-out services and commercial maintenance, we help clients keep their spaces clean, organized, and stress-free.

Our team operates with a strong focus on professionalism, responsiveness, and customer satisfaction. We pride ourselves on creating a modern service experience through efficient scheduling, clear communication, and consistent service quality. The company is detail-oriented, tech-savvy, and committed to building a dependable team that can operate independently while maintaining a high standard of service.

About the Role
We are seeking a proactive and customer-focused Inside Sales Representative / BDR to support a growing residential property services company serving the Philadelphia market. This is a full-time remote opportunity for someone who thrives in fast-paced sales environments, enjoys speaking with customers, and can confidently guide leads from inquiry to close.

You will play a key role in managing inbound leads, closing service bookings, supporting customer follow-up efforts, and helping maintain operational flow. The ideal candidate is highly responsive, organized, and comfortable handling consultative sales conversations independently.

Key Responsibilities
Inbound Lead Management
Answer incoming calls and inquiries generated through marketing campaigns

Understand customer needs and qualify leads efficiently

Respond quickly and professionally to maximize booking opportunities

Consultative Sales & Closing
Provide customized service quotes based on customer requirements

Explain pricing confidently and navigate discounts when appropriate

Handle objections professionally and close deals independently

Maintain a strong sense of urgency while delivering excellent customer experience

Client Follow-up & Retention
Conduct post-service follow-ups to gather customer feedback

Encourage online reviews and repeat business

Identify upsell and cross-sell opportunities

Light Dispatch & Coordination Support
Monitor automated text communications between cleaners and customers

Assist with schedule changes, delays, and cancellations

Help ensure smooth coordination between operations and clients

Recruiting Support
Conduct light outreach to potential cleaner candidates through Facebook and other platforms

Perform brief initial screening calls

Coordinate interview scheduling to support hiring needs

Qualifications
2+ years of sales or customer-facing experience preferred

Strong English communication skills, both spoken and written

Proven ability to close deals independently

Excellent phone presence and conversational skills

Comfortable working in a fast-paced, high-responsibility environment

Organized and detail-oriented with strong follow-through

Comfortable using CRM systems and communication tools

Reliable internet connection and professional remote work setup

Preferred Experience
Service-based sales experience (cleaning, home services, landscaping, HVAC, plumbing, etc.)

Experience handling inbound sales pipelines

Familiarity with East Coast communication style and fast-paced customer interactions

Experience balancing sales and operational coordination tasks

What We're Looking For
Highly responsive and dependable

Confident discussing pricing and handling objections

Independent operator who takes ownership of results

Service-oriented mindset with strong professionalism

Someone who can execute without constant supervision