Insurance AR Specialist

Do you love the thrill of tracking down answers, overturning denials, and making sure every dollar is accounted for?

We’re looking for an experienced Insurance AR Specialist who thrives on follow-up, denial resolution, and solving complex payer issues. If you’re persistent, analytical, and know your way around payer portals and aging reports, this is your opportunity to make a real impact.

In this role, you’ll sit at the center of the revenue cycle — ensuring claims are followed through to resolution and cash flow stays healthy for our clients.

What You'll Do

AR Follow-Up and Denial Management

Work all aging accounts (30+ days) for assigned clients using payer calls, online portals, and claim status tools

Investigate and resolve denials, underpayments, payment delays, and requests for additional information

Execute denial management strategies in alignment with client contracts and internal protocols

Identify accounts over 90 days and escalate appropriately for strategic review

Resubmit corrected claims and appeals as needed to drive resolution

Trend Analysis and Communication

Identify recurring denial patterns and payer trends

Communicate issues, policy changes, and insights to the Client Success Manager

Collaborate with internal teams to proactively improve billing performance and reduce future denial

Documentation and Systems Management

Accurately document all actions taken across multiple billing platforms

Maintain proficiency in assigned billing software systems and payer portals

Keep detailed, audit-ready records of claim activity and follow-up efforts

Our Ideal Candidate

Proven experience in
insurance AR follow-up and denial management

Strong understanding of the full medical billing lifecycle

Knowledge of Medicare, Medicaid, and commercial payer processes

Ability to interpret EOBs/ERAs and identify root causes of denials

Excellent time management and organizational skills

Confident communicator who is comfortable speaking with payers

Persistent, solution-oriented mindset with strong attention to detail

Why This Role Matters

Unresolved claims don’t just impact numbers — they impact providers, operations, and patient access to care. Your expertise ensures revenue is recovered, denials are addressed strategically, and processes continually improve.

If you’re ready to bring tenacity, precision, and accountability to a team that values results — we’d love to connect.

Please Note: We are not working with staffing agencies or third-party recruiters for this position. Direct applicants only.