Intake Coordinator - Remote
About Us
Healing Body and Mind.
NeuroPsychiatric Hospitals is a national leader in behavioral healthcare, specializing in patients with acute psychiatric and complex medical needs. Our hospitals use an interdisciplinary, multi-specialty approach that delivers high-quality, patient-centered care when it’s needed most.
With locations in Indiana, Michigan, Texas, and Arizona, we’re expanding access to our unique model of care across the United States. Join us and be part of a team dedicated to making a lasting difference in the lives of patients and families every day
Overview
NPH is growing the Clinical Intake Coordinator team to serve our patients and intake function across all markets for both day and night shifts. The Clinical Intake Coordinator will work on a remote team that will have a high impact on patient outcomes and success.
Benefits of joining the NPH Clinical Intake Team
Remote working environment
Competitive hourly rates
Cell phone stipends
Medical, Dental, and Vision Insurance
NPH 401(k) plan with up to 4% Company match
Employee Assistance Program (EAP) Programs
Generous PTO and Time Off Policy
Special tuition offers through Capella University
Work/life balance with great professional growth opportunities
Employee Discounts through LifeMart
Available Shifts and Hours
Our schedule provides flexibility through 12-hour shifts in a remote setting. The Intake Coordinator will work 3 days per week (36 hours) with the opportunity to work up to 40 hours. The NPH Clinical Assessment team has openings for qualified RNs for nights and days in all 3 markets
Responsibilities
Clinical Intake Coordinator Responsibilities
Plan, direct, and evaluate potential patients through assigned referral system
Establish consistent communication with admitting hospitals to ensure a best-in-class admission process for patients, families, and NPH team members.
Works with Outreach Managers to assess the needs of patients in accordance with the Pre- Screening Evaluation Form and initiates
Builds a positive relationship with our physicians, physician office staff, and hospitals to help market our facilities and their services.
Educate discharge planners, physicians, and other appropriate referral sources for admissions into the facilities.
Qualifications
Clinical Intake Coordinator Requirements
Master's Degree in social work, psychology, counseling, human services, nursing or public health field required.
Current and active LPN or RN license in state of residence preferred. Social work licensure in the state of residence preferred.
CPR and CPI certification required and obtained during orientation, if applicable.
Minimum of 1 year of experience working in an acute psychiatric admissions department preferred.
Experience in marketing, community relations, or discharge planning preferred.
Familiarity with a referral system a plus; we use NaviHealth and Transferral
High aptitude for muti-tasking and using technology in a fast pace environment
Proven customer service and communication skills to handle questions and concerns in a professional and timely manner