Integration Manager

Who we are:
We are a leader in fraud prevention and AML compliance. Our platform uses device intelligence, behavior biometrics, machine learning, and AI to stop fraud before it happens. Today, over 300 banks, retailers, and fintechs worldwide use Sardine to stop identity fraud, payment fraud, account takeovers, and social engineering scams. We have raised $145M from world-class investors, including Andreessen Horowitz, Activant, Visa, Experian, FIS, and Google Ventures.

Our culture:
We have hubs in the Bay Area, NYC, Austin, Toronto, and São Paulo. However, we maintain a remote-first work culture. #WorkFromAnywhere

We hire talented, self-motivated individuals with extreme ownership and high growth orientation.

We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule.

Location:
Remote - UK / Europe

From Home / Beach / Mountain / Cafe / Anywhere!

We are a remote-first company with a globally distributed team. You can find your productive zone and work from there.

About the role
The Integration Team plays a critical role in helping customers deploy Sardine’s fraud, risk, and compliance products quickly and successfully, serving as the technical bridge between customer environments and our platform. You'll own implementations end to end, working across APIs, webhooks, data mapping, event-driven workflows, and production issues to deliver scalable, high-quality integrations. You’ll partner closely with customers and cross-functional teams across engineering, product, and post-sales to solve technical problems, unblock deployments, and create a best-in-class implementation experience.

We’re looking for people who are deeply technical, highly hands-on, and excited to build in a fast-paced startup environment, whether as a strong individual contributor or as a player-coach helping lead and grow the team.

What you’ll be doing
Lead, and develop a high-performing integration team focused on delivering seamless client onboarding and scalable technical solutions.

Work closely with clients and provide end-to-end support during their onboarding process, setting our clients up for success

Own APIs, SDK documentation, integration guides, and overall support documents

Analyze clients' requirements from the technical and functional perspectives and design solutions by having a deep understanding of our system and products' capabilities

Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables

Build a deep understanding of customers' business problems, technical requirements, and success criteria so that you can provide solutions utilizing Sardine's technology

Provide product feedback to internal stakeholders as the eyes and ears on the ground

What you’ll need
7+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, and systems analyst, working with multiple technical teams, both internal and external

3+ years of B2B SaaS experience working in the relevant domain (payment, fraud, risk, or compliance)

Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas

Excellent organizational skills and the ability to manage multiple projects simultaneously and drive deliverables to completion

Experience with basic SQL querying and JSON payload analysis

Experience with APIs specs like OpenAPI, web development, and writing scripts to build internal tools (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman)

Compensation: Base pay range of £100,000 - £135,000/€90,000 – €135,000+ equity with tremendous upside potential + Attractive benefits

Benefits we offer:
Generous compensation in cash and equity

Early exercise for all options, including pre-vested

Work from anywhere: Remote-first Culture

Flexible paid time off and Year-end break

Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific

4% matching in 401k / RRSP - US and Canada specific

MacBook Pro delivered to your door

One-time stipend to set up a home office — desk, chair, screen, etc.

Monthly meal stipend

Monthly social meet-up stipend

Annual health and wellness stipend

Annual Learning stipend

Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from you.

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