IT Infrastructure & Cloud Lead

Job Title: Director of Cloud & Infrastructure Operations

Type: Full-Time, Remote

Working Hours: Mondays - Fridays 9:00 am - 5:00 pm EST

Compensation: $7000 + /month (salary based on assessment)

Location: Anywhere

About the Company:

Our client is a leading Managed Services Provider (MSP) delivering innovative IT solutions and services. Our focus is on helping organizations transform their IT environments, improve business operations, and enhance security. Join our dynamic team and be part of a company that's driving technological advancement and delivering exceptional value to its clients.

Job Description:

We are looking for a Director of Cloud & Infrastructure Operations who can lead and elevate our operations team across infrastructure, back-end systems, cloud services, and integration layers. This role requires a hands-on leader who not only drives strategy but is deeply involved in execution—mentoring team members, optimizing systems, and collaborating cross-functionally with stakeholders and leadership teams.

Responsibilities:

Lead and manage a high-performing technical operations team

Oversee infrastructure (on-premises and cloud), back-end systems, integrations, and cloud-based operations

Mentor and coach engineers and tech leads

Build and maintain strong relationships with cross-functional leaders and teams

Ensure the security, reliability, and scalability of our systems

Own and improve key technical processes and automation initiatives

Actively contribute to architecture, design, and development of operational tools and platforms

Tools & Technologies:

Remote Monitoring and Management: N-able

Security: S1, Adlumin
PSA / Service Desk: AutotaskA

Network and Cloud Monitoring Tools

VPN Tools

Requirements:

Strong infrastructure experience across on-premises and cloud services

Deep expertise in Microsoft cloud-based solutions, particularly Intune

Proven security background across enterprise environments

Strong scripting, automation, and systems integration experience

Demonstrated ability to lead, mentor, and influence technical teams

Strong communication and stakeholder management skills

Previous experience in a senior leadership role (Director/Senior Director level or equivalent)

This is a high-impact role for a technical leader ready to roll up their sleeves, shape the direction of infrastructure and operations, and be a trusted leader within a growing tech organization.

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