IT Support Engineer

Remote, USA
Posted Jun 13, 2026
Full-time

Coinspaid Solutions is a fintech company building blockchain payment infrastructure for the global economy.

We design, implement, and scale payment systems that connect digital assets with real-world financial operations. Our solutions help businesses and financial institutions operate efficiently in the evolving digital asset landscape.

For over 11 years, we’ve been developing products that bring crypto payments closer to mainstream adoption. Today, our team includes 350+ professionals working remotely across multiple countries.

We combine the pace of fintech with a long-term approach to building products, teams, and careers. As a remote-first company, we give people flexibility in how they work while maintaining strong collaboration and shared ownership across teams.

🏆 In 2026, Coinspaid was recognized as Best Corporate Culture in the Blockchain Industry in Europe, reflecting our focus on ownership, trust, and collaboration.

 

Coinspaid is looking for an IT Support Engineer who will be responsible for maintaining and developing the back office infrastructure and other important operations in the corporate environment. This person will be one of the contact persons for interaction with the production departments and end employees of the company, will be responsible for the integration, configuration, support and maintenance of various external and internal systems. This person will also mentor and train fellow team members as well as our employees on the use of internal and external services.

 

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Responsibilities:

Design \ implementation \ administrating \ using: 

 Google Workplace; 

 MDM system for: MacOS, iOS;

Password manager system.

Preparation of instructions and documentation for team and company employees

Transferring knowledge, mentoring and coaching team members and our employees

Problem-solving & incident investigation

Administrating \ using, of many different external saas services

Administration of access to systems

Management of the company’s IT assets

Remote support for employees with hardware and software issues

Requirements:

Strong knowledge and work experience in administering google(g-suit) workspace (Email, DNS, Black lists, backup & etc google services)

Excellent experience in administering users OS: MacOS

Power user understanding of working principles of Atlassian products: JIRA, Confluence, etc

Experience in administering MDM systems

(Optional) Task automation, good knowledge of programming languages: bash, PowerShell, python & etc

Good communication verbal and writing skills with users and colleagues

System approach to accomplishment of tasks

Proactive attitude at work

Clear understanding of business requirements

High level of self-organisation and responsibility

System approach to developing services and work

Fluent Russian and English proficiency at B1–B2 level

 

Nice to have:

Experience in automation of work (Develop custom scripts, bash, PowerShell, python, etc)

Experience in administering AWS services for back-office activities

\nWhy should you choose Coinspaid?

You’ll be joining a company that is actively shaping its space – with enough scale to matter and enough room to make an impact.

At Coinspaid, people are expected to think, contribute, and take ownership – and are supported in doing so.

We focus on flexibility, wellbeing, and long-term growth – without overcomplicating how benefits work.

Flexible Benefits

Benefit Bar – up to €250/month
A flexible monthly budget you can use for what matters most to you – from sports and mental health to coworking, home office, or medical-related expenses.

Work & Flexibility

Fully remote work from almost anywhere

Optional offices and relocation support

Flexible, async-friendly environment

Growth & Learning

Budget for courses, certifications, and professional development

Language learning support

Cross-team learning and knowledge sharing

Wellbeing & Support

Medical insurance or reimbursement depending on location

Access to mental health support

Financial support for important life events

Extras

Merch shop with rewards system

Team offsites and company events

 

Sounds good? Well then, we can’t wait to see your resume!

To learn more please visit: https://coinspaid.com/about-us/ & https://coinspaid.com/careers/

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