IT Support Engineer (MSP) with Cybersecurity & GRC Experience

We are a growing Managed Services & Cybersecurity provider seeking an IT Systems Engineer / Cybersecurity & GRC Specialist to support our SMB clients with ongoing IT operations, cybersecurity management, cloud administration, vulnerability management, and governance/compliance initiatives.

This is NOT a full-time position.

This is a 1099 contractor role, hired as needed, with the opportunity for long-term work as our company grows. You must be willing to use our company branding for all customer-facing communication—including ticket responses, emails, and documentation—to ensure a consistent and professional client experience.

Responsibilities

You will support a broad range of managed services, cybersecurity services, and digital transformation initiatives, including:

IT Operations & Support

Provide remote IT service desk and user support (L1–L3)

Perform proactive monitoring and endpoint/workstation management

Support Microsoft 365 and Google Workspace administration

Assist with onboarding/offboarding and identity lifecycle tasks

Participate in IT asset management and procurement support

Cybersecurity & Vulnerability Management

Implement and manage endpoint protection, email security, and threat detection

Perform vulnerability management, including scanning, analysis, and remediation planning

Conduct security audits and risk assessments for client environments

Support phishing awareness training and end-user security education

Help maintain cloud security monitoring for Microsoft 365 and Google Workspace

Assist with web filtering, MFA assessments, and policy enforcement

Participate in incident response preparedness, continuity planning, and tabletop exercises

Support dark web monitoring, penetration testing coordination, and threat modeling

Governance, Risk & Compliance (GRC)

Draft and refine IT and cybersecurity policies (security, privacy, cloud, SaaS)

Contribute to GRC consulting tasks, including compliance alignment with ISO 27001, NIST CSF, CIS Controls, etc.

Assist with third-party vendor risk management (TPRM)

Participate in audits, documentation, and control assessments

Support vCISO and cybersecurity leadership initiatives

Assist with business risk management and vendor security evaluations

Cloud, Infrastructure & Add-On Services

Support cloud and multi-cloud migrations, backup strategies, and disaster recovery planning

Assist with server support, virtualization improvements, and network optimization

Participate in Wi-Fi heatmap surveys, wireless deployments, and infrastructure enhancements

Support endpoint management, MDM, and modernization initiatives

Contribute to automation, AI-driven analytics, predictive insights, and process optimization

Assist with app innovation, DevSecOps workflows, and digital transformation engagements

Strategic & Advisory Support

Provide guidance during Quarterly Business Reviews (QBRs)

Support strategic planning, technology roadmapping, and leadership advisory efforts

Contribute to client recommendations and ongoing improvement initiatives

What We’re Looking For

Experience supporting SMB clients or working in an MSP environment (preferred)

Strong understanding of cybersecurity principles, vulnerability management, and security audits

Hands-on experience with Microsoft 365, Google Workspace, endpoint security, and cloud security

Familiarity with cybersecurity frameworks such as ISO 27001, NIST CSF, CIS Controls, or SOC-related practices

Excellent troubleshooting, documentation, and communication skills

Ability to work independently, manage tasks proactively, and handle dynamic client needs

Commitment to long-term collaboration as we scale

Why Work With Us

We are a security-focused MSP with expanding services across IT operations, cloud, cybersecurity, and GRC. You will work directly with leadership, influence process development, and engage in impactful work across multiple industries.

We value reliability, professionalism, continuous improvement, and strong client relationships.

How to Apply

Please include:

A summary of your IT, cybersecurity, or GRC background

Your experience performing vulnerability management or security audits

Your experience with cloud administration and endpoint security

Your weekly availability and timezone

Any certifications or project examples

We do backgroun checks befor engagement.

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