Itinerary Coordination Specialist
Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
About This Position
Our remote travel coordination department is continuing to grow, and we are looking for dependable, detail-oriented individuals to join our team as Itinerary Coordination Specialists. In this position, you'll assist travelers with organizing trip plans, managing reservation details, and helping ensure all travel arrangements are prepared accurately from beginning to end.
This opportunity is ideal for individuals who enjoy assisting others, handling multiple tasks, and working independently in a flexible remote environment. Full onboarding, training, and ongoing mentorship are provided for all team members, including those new to the travel industry.
Responsibilities
Assist clients with vacation planning requests, travel schedules, and destination preferences
Coordinate travel arrangements such as accommodations, cruises, flights, transportation, tours, and activities
Review pricing, availability, and package options through approved supplier and booking systems
Help maintain organized itineraries, confirmations, and reservation updates
Communicate professionally through email, phone, and digital messaging platforms
Support clients with itinerary revisions, booking adjustments, and follow-up requests
Maintain detailed client records and accurate documentation within internal systems
Stay informed on supplier promotions, travel announcements, and destination information
Participate in remote onboarding sessions, training workshops, and development meetings
Preferred Qualifications
Strong communication and customer support abilities
Excellent attention to detail and organizational skills
Ability to multitask and manage responsibilities in a remote work setting
Comfortable using online platforms, email systems, and basic computer applications
Reliable internet connection and professional communication habits
Positive attitude and willingness to develop new skills
Interest in hospitality, coordination, administration, or travel-related support roles
Must be at least 18 years of age
Applicants must reside in the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions
What We Offer
Fully remote work structure
Flexible scheduling options
Guided onboarding and training support
Ongoing mentorship and professional growth resources
Access to supplier platforms, booking systems, and travel tools
Eligibility for travel-related discounts, incentives, and recognition opportunities