**Job Title:** Experienced Data Entry and Claims Specialist – Customer-Focused Claims Processing and Record Management
**Job Description:**
About blithequark
At blithequark, we are a dynamic and innovative organization dedicated to delivering exceptional customer experiences through our cutting-edge solutions. Our team is passionate about making a positive impact on the lives of our customers, and we are committed to fostering a culture of collaboration, creativity, and continuous learning. As a Data Entry and Claims Specialist at blithequark, you will play a vital role in supporting our mission by providing top-notch claims processing and record management services to our valued customers.
Job Summary
We are seeking an experienced Data Entry and Claims Specialist to join our team at blithequark. As a key member of our customer service team, you will be responsible for processing claims, maintaining accurate member records, and providing exceptional customer service to our clients. If you are a detail-oriented, customer-focused individual with excellent communication skills and a passion for delivering high-quality results, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
- Meets or exceeds departmental quality and service standards by delivering routine work independently, in accordance with established procedures and guidelines, in a timely manner and meets deadlines appropriately.
- Makes routine & non-routine decisions, applying limited but increasingly more discretion within role except for matters of significance which affect the business as a whole or a significant part of it, in accordance with established procedures & guidelines.
- Determines eligibility and confirms effective dates for benefit elections based on contractual guidelines.
- Leverages critical thinking and problem-solving skills to create and modify member level records across multiple products, applications, platforms.
- Maintains accurate member records by verifying dates, names, salary figures, and other information provided by groups.
- Applies policy provisions for effective dates, evidence of insurability and other pertinent information to determine necessary changes.
- Considers the customer experience in all actions, recognizing what needs to be done to meet customer needs and demonstrating flexibility and responsiveness on system work independently.
Qualifications
Education and Experience
* High School or GED (Minimum Required)
* No prior experience required, but a strong desire to learn and grow in a dynamic environment is essential.
Other Skills and Abilities
* Ability to perform repetitive tasks while maintaining speed of work, accuracy, and attention to detail without loss to productivity.
* Ability to perform under stress in cases of emergency, critical, or hazardous situations.
* Ability to work with others in a team environment.
* Demonstrates ability to work in a fast-paced environment.
* Demonstrates interpersonal skills with a collaborative style.
* Demonstrates organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
* Demonstrates solid relationship management skills with internal and/or clients (e.g., management, peers, colleagues, customers, etc.).
* Demonstrates the ability to use sound judgment and discretion regarding confidential information.
* Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
* Successfully completes regulatory and job training requirements.
Career Growth Opportunities and Learning Benefits
At blithequark, we are committed to helping our employees grow and develop their skills and careers. As a Data Entry and Claims Specialist, you will have access to:
* Ongoing training and development opportunities to enhance your skills and knowledge.
* Mentorship and coaching from experienced colleagues to support your growth and success.
* Opportunities for advancement and career progression within the company.
* A dynamic and supportive work environment that encourages collaboration, creativity, and innovation.
Work Environment and Company Culture
Blithequark is a dynamic and innovative organization that values diversity, equity, and inclusion. We are committed to creating a work environment that is inclusive, respectful, and supportive of all employees. As a Data Entry and Claims Specialist, you will be part of a team that is passionate about delivering exceptional customer experiences and making a positive impact on the lives of our customers.
Compensation, Perks, and Benefits
We offer a competitive compensation package that includes:
* A salary that reflects your skills and experience.
* Opportunities for bonuses and incentives based on performance.
* A comprehensive benefits package that includes health, dental, and vision insurance, as well as retirement savings and paid time off.
* A dynamic and supportive work environment that encourages collaboration, creativity, and innovation.
How to Apply
If you are a motivated and customer-focused individual with a passion for delivering high-quality results, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to . We look forward to hearing from you!
Equal Employment Opportunity
Blithequark is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive, respectful, and supportive of all employees.
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