Junior Sales Support Representative (SDR) | Outdoor Hospitality SaaS 🚀💻

Company Overview
Our client is a U.S.-based SaaS company helping campground and RV park operators manage reservations, communicate with guests, and sell more stays. Their platform combines an operations system for park owners with a traveler marketplace that drives additional bookings. The team supports operators across the United States—many of whom run fast-paced, seasonal businesses where quick decisions matter.

When park owners are evaluating new software, speed and clarity in the first interaction can make the difference between a booked demo and a lost opportunity. Your Role
As a Junior Sales Support Representative, you’ll own the earliest stage of the sales pipeline—responding to inbound inquiries, keeping conversations alive, and turning interested prospects into scheduled demos. Success in this role means responding quickly, staying organized across many conversations, and helping prospects take the next clear step toward a live demo with the sales team.

You’ll work closely with sales leadership based in Texas, supporting prospects across U.S. time zones and ensuring smooth handoffs once demos are booked. You’ll:
Respond quickly to inbound demo requests and product inquiries

Call prospects to confirm interest and secure demo bookings

Ask light qualification questions to confirm fit and urgency

Coordinate demo scheduling across U.S. time zones

Send clear confirmations and reminders to reduce no-shows

Maintain accurate CRM notes, timestamps, and next steps

Follow up persistently with leads who go quiet

Share insights on objections, lead quality, and pipeline friction

You Bring:
Strong spoken and written English communication skills

Comfort speaking with prospects on the phone

Strong organization and follow-through on follow-ups

Ability to manage multiple conversations and timelines

Reliability and accountability—doing what you say you’ll do

Ability to overlap with U.S. business hours (Central Time preferred)

Early-career curiosity about sales, SaaS, or revenue operations

Bonus Points:
Customer-facing experience (sales, support, recruiting, hospitality)

Familiarity with CRMs such as HubSpot or Salesforce

Experience scheduling demos or coordinating sales calendars

Exposure to outbound calling or appointment setting

Interest in SaaS, marketplaces, or hospitality technology

What’s Offered:
Fully remote contractor role

Full-time or part-time schedule options

Competitive USD compensation (based on experience and schedule)

Direct collaboration with experienced sales leadership

Early exposure to SaaS sales and pipeline management

High autonomy and ownership over your daily workflow

Opportunity to grow into broader sales or revenue roles