Key Account Manager

At Pair Eyewear, we believe in placing our people at the center of everything we do. We are dedicated to fostering a joyful and dynamic workplace, providing our employees with an environment where they can thrive and make a meaningful impact.

Pair Eyewear is reimagining the way people express themselves through eyewear. As we continue to grow our presence in the optical retail channel, we’re looking for a driven and relationship-focused Key Account Manager to support and scale our wholesale partnerships across North America.

In this role, you’ll manage key accounts, drive revenue growth, and partner cross-functionally to deliver a best-in-class experience for our retail partners.

What You’ll Do

• Manage and grow relationships with regional and mid-tier optical retail chains across North America

  Support the Sales Director in executing national sales strategies and account-level growth plans

  Own day-to-day communication with assigned accounts, ensuring strong alignment and responsiveness

  Drive revenue by identifying upsell opportunities, expanding assortments, and developing new partnerships

  Lead assortment planning, order forecasting, and sell-through analysis to optimize account performance

  Prospect and onboard new regional optical accounts aligned with Pair’s growth strategy

  Support pitch development, proposals, and follow-up with prospective partners

  Partner with Sales Operations, Planning, and Logistics teams to ensure accurate order flow and timely replenishment

  Collaborate with Trade Marketing and Merchandising on product launches, seasonal campaigns, and assortment updates

  Support account reporting and business reviews, surfacing insights and growth opportunities to leadership

  Monitor sell-out data and inventory levels to inform replenishment and planning decisions

  Track and analyze key performance metrics (sales, AOV, returns, attachment rate, campaign performance)

  Maintain accurate account data and reporting across CRM and internal systems (e.g., Monday, Looker)

  Who You Are

  • Relationship-driven and highly collaborative, with a strong customer-first mindset

    Commercially minded with a strong understanding of sales performance and growth levers

    Detail-oriented and organized, able to manage multiple accounts and priorities simultaneously

    Proactive and resourceful, with a bias toward action and problem-solving

    Strong communicator who can build trust with both internal and external stakeholders

    Comfortable working cross-functionally in a fast-paced, evolving environment

    Data-driven and analytical, with the ability to translate insights into action

    Need to Have

    • 5-7+ years of experience in account management, wholesale, or B2B sales (preferably in retail, consumer goods, or optical)

      Experience managing multiple accounts and driving revenue growth

      Strong analytical skills and experience working with sales and inventory data

      Proven ability to collaborate cross-functionally across operations, marketing, and planning teams

      Excellent communication and relationship management skills

      Experience using CRM and reporting tools

      Nice to Have

      • Experience in the optical, eyewear, or broader retail industry

        Familiarity with wholesale distribution models and retail partner dynamics

        Experience with tools like Monday, Looker, or similar CRM/BI platforms

        Experience supporting product launches or trade marketing initiatives

        Background working with regional or national retail chains

        Some Benefits and Perks of Working At Pair

        • Health, vision and dental insurance

          Generous vacation policies

          Competitive salaries with equity opportunities

          Retirement savings plan options

          Free eyewear (plus discounts for family and friends)

          At Pair, we carefully consider a wide range of factors when determining compensation. These considerations can cause your compensation to vary. The pay range for this position is expected to be between $110,000 - $130,000 and will depend on your skills, qualifications, and experience. In addition to base salary, this role is also eligible for a discretionary bonus, as well as potential short-term and long-term incentive compensation. We encourage all interested candidates to apply.

          Pair is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of actual or perceived age, ancestry, citizenship, color, disability, familial status, family responsibilities, gender identity/expression, genetic information, marital status, matriculation, national origin, personal appearance, political affiliation, pregnancy or related condition (including breastfeeding), race, religion, sex, sexual orientation, socioeconomic status, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.