Key Account Manager for eCommerce solutions

Key Account Manager for eCommerce solutions
Department: Business Development
Employment Type: Full Time
Location: Europe

Description
We are seeking an experienced Key Account Manager with a strong technical understanding of eCommerce solutions and integrations. The role focuses on expanding long-term partnerships by identifying growth opportunities across scandiweb’s digital commerce, development, and experience services.

Our Key Account Managers work with international eCommerce brands and enterprise clients such as Puma, Läderach, Samsung, and The New York Times, helping them scale their digital commerce operations. The role combines strategic account growth with active sales engagement to uncover opportunities within existing and prospective client organizations.

Requirements

Strong knowledge of web development and/or project management methodologies

Technical understanding of eCommerce components and structure

Hands-on experience selling digital solutions

Self-motivation to learn new frameworks and systems to advance your expertise

Familiarity with eCommerce platforms such as Magento/Adobe Commerce, Shopify, Hyvä, Akeneo, or PimCore

Experienced in nurturing relationships with clients

Confident communication skills – can express yourself clearly in spoken, written, and presentation formats

Ability to translate business objectives into clear technical and commercial proposals

Fluent in spoken and written English. scandiweb works internationally. 

Responsibilities

Build and nurture client relationships while driving sales growth through upselling and cross-selling services

Research prospects and existing clients to understand business objectives and uncover growth opportunities

Develop strategic account plans, monitor performance metrics, and collaborate with internal teams to ensure client satisfaction and retention 

Stay up-to-date about industry trends and market conditions

Lead daily sales activities, including preparing new offers and engaging potential clients through calls

Participate in all stages of the sales process for both inbound and outbound leads, from introductory calls to solutionizing

Serve as a trusted advisor for the client and scandiweb’s CTOs and CEOs

Prepare compelling business presentations and proposals tailored to the specific needs of prospective clients

Willingness to travel internationally, including Europe, the Middle East, and the US

What we offer

Substantial monetary bonuses based on successful lead conversion to a client;

Core health insurance coverage and sports bonuses;

Valuable eCommerce experience at the industry leader scandiweb;

Exciting travel opportunities;

Company-covered training and certification;

Support for hardware upgrades;

A diverse multinational team of experts to learn from;

Legendary online and onsite events to celebrate our success together.