Lab Services Procedure and Training Document Developer

Remote, USA
Posted Jun 12, 2026
Full-time

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best

Are you ready to be part of the world's largest humanitarian network? Join us-Where your Career is a Force for Good! Job Description: Joining The American Red Cross is like nothing else - it's as much something you feel as something you do

You become a vital part of the world's largest humanitarian network

Joining a team of welcoming individuals who are exceptional, yet unassuming

Diverse, yet uncompromising in unity

You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path

You align your life's work with an ongoing mission that's bigger than all of us

As you care for others, you're cared for with competitive compensation and benefits

You join a community that respects who you are away from work as much as what you do while at work

Where Your Career is a Force for Good! WHAT YOU NEED TO KNOW: As part of the Lab Services Centralized Process Design Team, this role will lead the analysis, design, development, and enhancement of business processes to support the implementation of a new Blood Management System

We are seeking a change leader with a forward-thinking mindset-someone who thrives on challenging projects and can work independently or collaboratively to deliver innovative solutions

The ideal candidate is a self-starter with expertise in Immunohematology Reference Laboratories (IRLs) and/or Human Leukocyte Antigen (HLA) laboratory systems and processes

This individual will play a critical role in shaping future workflows, driving process improvements, and ensuring compliance with regulatory standards while leveraging technology and automation

This is a remote role that will sit anywhere in the United States

Term-Limited position 18 -24 months

Position is funded by Biomedical IT Modernization Project

Summary WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities and Knowledge Areas):

Lead Task analysis activities (aka process improvements and gap analyses between current processes and the desired to-be state), design new complex Lab Services (IRL and HLA) processes and procedures for Lab Services execution staff, and lead transition planning

Develop written procedures and training documentation for Lab Staff including collaborating with training development vendor, CGS

Develop User Validation plans and lead UV events (as required)

Support the business unit process re-engineering plans

Support implementation activities Patient Services:

Support clinical laboratories performing blood grouping, typing, tissue testing, and cross-matching for transfusions

Provide direct patient care services aligned with clinical practice and under the direction of a medical director

Specialized Testing:

Conduct compatibility testing for organ and bone marrow transplants

Diagnose and manage HLA-related diseases

Quality and Compliance:

Ensure patient and donor samples are uniquely identified and tracked throughout testing

Document test results in compliance with regulatory requirements

Perform tests and interpret results using approved, licensed kits per applicable regulations

Technology and..

For full info follow application link

The American Red Cross is an Equal Opportunity/Affirmative Action employer

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientat ion, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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About the Company:
AMERICAN NATIONAL RED CROSS

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