Label and Specification Manager (Netherlands)
About the Role
We are looking for an experienced and commercially minded Label and Specification Team Manager to lead our regulatory delivery across Dutch, EU & global markets.
In this role, you will manage a team of technical and regulatory experts, ensuring the delivery of high-quality specification, pack copy, and artwork services for Dutch & international clients. You will act as the senior client contact, providing clear, practical guidance to support compliant product launches across multiple countries.
This is a key leadership role, combining team management, management reporting, client engagement, and operational delivery. You will play an important part in strengthening client relationships, improving ways of working, and contributing to the continued commercial growth of our international services.
What You Will Be Doing:
Leading Service Delivery
Oversee the delivery of regulatory services for our clients
Ensure all outputs are accurate, compliant, and delivered on time
Provide clear, risk-based regulatory advice across international markets
Maintain high standards of quality and consistency across all client work
Managing Client Relationships
Act as the senior point of contact for key clients
Build strong, collaborative partnerships and manage client expectations
Lead client meetings, presentations, and technical discussions
Support account growth through excellent service delivery and insight
Leading and Developing Your Team
Manage, coach, and develop a team of regulatory professionals
Set clear objectives and support ongoing performance and development
Create a positive, high-performing team culture
Act as an escalation point for technical and operational queries
Driving Operational Excellence
Manage the planning and allocate resources to meet client demand and deadlines
Monitor workload, utilisation, and service performance
Identify and implement improvements to processes and ways of working
Support forecasting and capacity planning
Reporting monthly/quarterly business data
Project and Commercial Management
Lead client projects from proposal through to delivery
Deliver quoting, proposals, and service planning
Ensure projects meet timelines, quality standards, and commercial expectations
Contribute to the development and growth of services
Reporting and Continuous Improvement
Monitor performance through KPIs and service metrics
Contribute to internal and client reporting
Identify risks, issues, and opportunities for improvement
Support innovation and best practice development
What We Are Looking For
Proven experience in client delivery management,
Strong knowledge of international food labelling and compliance requirements
Experience leading or mentoring teams in a fast-paced, client-facing environment
Ability to manage multiple priorities and deliver to tight deadlines
Strong communication and stakeholder management skills
Commercial awareness and a solution-focused mindset
Degree in food science/law, commercial economics, or a related field, or equivalent experience
Key Attributes
Confident and credible with clients
Collaborative and able to influence across teams
Proactive, organised, and detail-focused
Resilient and comfortable working in a dynamic environment
Committed to continuous improvement and development
Why Join Us
You will be joining a collaborative and expert team working at the forefront of international product information and compliance. This is an opportunity to make a real impact by shaping services, developing people, and supporting global brands to succeed.