Lead Business Systems Analyst | Camden Corporate Office (Remote Position)

About the position

The Lead Business Systems Analyst plays a critical role within the Information
Technology Project Management Office. This role leads complex system analysis
efforts, translating business needs into scalable solutions and drives
consistency, governance, and best practices across projects. This role will
partner closely with business users to support applications, improve processes,
and enable data-driving decision making.

Responsibilities
• Manage business requests for new initiatives involving our collaboration
platforms
• Create documentation, including but not limited to project charters, use
cases, business requirements documents, and budgets
• Work with various IT teams to determine the best solutions for business user
requirements
• Validate solutions being developed in our collaboration platforms
• Coordinate both internal testing and end user testing
• May create end user training guides
• Meet with business users to gather, clarify and validate requirements in
discovery sessions.
• Process mapping creating “As-Is” and “To-Be” process flows.
• Bridge business needs and project execution, focusing on requirements,
process improvement, and data analysis to ensure projects align with
strategic goals.
• Verify issues are resolved and facilitate business validation of completed
changes, update all impacted documentation
• Adhere to all policies and procedures regarding computer
usage, Change Management and Source Code Control.
• Maintain and update project documentation, including requirements, process
flows, and system specifications
• Track and manage action items, risks, issues, and dependencies across active
projects
• Prepare agendas, materials, and notes for project meetings, workshops, and
steering committees
• Maintain project plans, timelines, and status updates in PMO tools (e.g.,
ServiceNow, MS Project, Smartsheet, Jira)
• Coordinate and support testing activities, including test scripts, defect
tracking, and UAT sign-off
• Track project milestones and deliverables to ensure alignment with approved
scope and timelines
• Maintain system and project metadata for reporting, audits, and executive
reviews
• Support change management activities, including documentation,
communications, and training coordination
• Assist with vendor coordination, meeting scheduling, and follow-ups as
needed
• Maintain standardized templates, artifacts, and PMO best practices
• Ensure documentation and artifacts are audit-ready and stored in approved
repositories
• Support release planning and post-implementation validation activities

Requirements
• Bachelors Degree or equivalent experience in Computer Science, Information
Systems, or commensurate experience required.
• 7+ years of related experience as Business Analyst supporting enterprise IT
initiatives, PMO-led programs, or large cross-functional projects.
• SDLC Methodologies - Strong understanding of SDLC methodologies (Agile,
Waterfall, Hybrid) and ability to adapt analysis techniques accordingly.
• Workshop Facilitation - Ability to facilitate workshops, stakeholder
interviews, and working sessions to drive alignment and consensus.
• Information Architecture: Experience with information architecture and
content lifecycle management.
• Communication Skills: Strong verbal and written communication skills, with
the ability to effectively communicate across all layers of the
organization.
• Analytical Skills: Strong analytical skills, solid understanding of IT
technical issues, and aptitude for analytical problem-solving.
• Organizational Skills: Excellent organizational skills focusing on controls,
processes, and procedures.
• Travel: Minimal travel is required.
• Business Acumen: Ability to grasp and comprehend business functions and their
implications on IT projects.
• Job is intermittently sedentary but requires mobility (i.e., climb stairs)
• Will use some repetitive motion of hand-wrist in using computer and writing
• Works in a typical office setting
• Emotional stability and personal maturity are important attributes in this
position
• Must handle stressful, urgent, novel and diverse work situations on a daily
basis
• May require long hours and odd schedules (including weekends)
• Position requires periodic travel by automobile to handle work-related
activities
• May require airline travel, out-of-town and /or overnight trips
• Attendance and punctuality is essential for success in this position
• Hazards can be minimized with proper lifting techniques, SDS, general safety
training, and wearing appropriate PPE

Nice-to-haves
• Prior project management experience
• Familiarity with RACI models, roadmaps, and portfolio-level reporting
• Experience working with vendors to implement large projects
• Experience in Real Estate, Multi-family Housing, or construction industry

Benefits
• To learn more about our awesome Benefits, visit Camden Benefits
.

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