Lead Manager, IT Security Engineer

Who We Are: 

Our vision is to grant the wish of every eligible child. Through our mission, we are uniting communities to grant life-changing wishes. As the world’s largest wish-granting organization, we strive to create a sense of community and an environment where we warmly embrace our wish families, volunteers, and colleagues.

Joining Make-A-Wish means becoming part of a mission that believes in the power of a wish.  

Location:

Applicants must be authorized to work for ANY employer in the U.S. We do not sponsor employment visas or other immigration processes to attain or maintain employment eligibility.

Remote positions are open to applicants based anywhere in the continental U.S. Hybrid positions are open to applicants based in the Phoenix, Arizona area. 

Position Summary:

Works on a growing Information Technology Security team to protect the organization’s information, infrastructure, and stakeholders. Designs, builds, and manages security solutions including Identity and Access Management (IAM), endpoint security, firewalls, email security, application security (including software development security) and security awareness. This position requires a hands-on technical specialist who can handle the complex and detailed technical work necessary to establish security systems such as firewalls, monitoring software, encryption technology, cloud security and threat hunting across the enterprise.

Conducts security assessments, develops policies and procedures, and is the subject matter expert for security-related issues. Provide security engineering expertise through all phases of Technology/Project Life Cycle.

Knowledge and Abilities:

Demonstrated successful problem-solving abilities

Proficiency in project management, research, and data analysis

Critical thinking and analytical skills to identify and diagnose threats

Possess strong written and verbal communication skills

Engage effectively with professionals at all levels of the organization

Organizational skills to create detail reports

Multitasking skills to complete other tasks while monitoring data systems

Organize work and prioritize to meet deadlines. Make timely decisions with sound judgment

Duties and Responsibilities:

Expertise in designing secure networks, systems, and application architectures

Manage/implement design, installation, configuration, setup, testing, troubleshooting, documentation of security solutions including IAM, endpoint security, firewalls, email security, content filtering and security awareness.

Proficient with networks, systems, applications, and cloud security

Proficiency with risk assessment and vulnerability scanning tools, technologies, and methods

Escalation point for security-related incidents

Proactively report possible threats and or vulnerabilities

Proactively research weaknesses and find ways to counter them

Find cost-effective solutions to cybersecurity problems

Information Technology Security representative on IT projects to provide security advice, expertise, and recommendations

Conduct security awareness training

Planning, researching, and developing security policies, standards and procedures

Ensure the tuning and effectiveness of security tools deployed across the environment

Work closely with our Managed Security Services Provider (MSSP) and IT teams to review alerts and investigate security incidents

24/7 Availability for Identity & Access Management, Security Incident Response and Escalation

Performs other related job duties, as assigned

Qualifications:

Bachelor’s degree in Computer Science or related technology field or equivalent experience required.

5+ years of total experience with 2+ years of hands-on experience designing, building, and supporting enterprise information technology security solutions

Hands-on experience with endpoint security, network firewalls, email security gateways, content filtering, IAM, Single Sign On (SSO), windows servers and virtualization technology

Preferred experience: Azure, SSO, Cisco Firewalls, Defender Security, VMWare, EDR, XDR, Cisco Umbrella DNS Security, Hybrid Infrastructure

Knowledge of Microsoft Cloud Products (Office 365, Intune, Azure, Azure VM, NSG’s, Azure Sentinel, ATP, Azure Active Directory)

Relevant and Current Certifications Preferred: e.g., CompTIA Security+, PenTest+, OSCP, CEH, CISSP, CCSP, CISM, CCNP Security, CISA, etc.

Working Conditions:

Ability to thrive in a remote environment

Some travel required.

Requires work outside a traditional Monday – Friday work week, and normal business hours.

This Role's Hiring Range
$68,100—$84,000 USD

What We Offer:

Benefits

Comprehensive benefit package, effective day 1: Medical, Vision*, Dental*, Wellness

Competitive compensation with annual incentive potential    

Health Savings Account and Flexible Spending Account Options    

Health Reimbursement Account fully funded by Make-A-Wish America

Short Term Disability*, Long Term Disability* and Life Insurance 

Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo 

401(k) Retirement Savings Plan with 5% match after one year of service

Eligibility for student loan forgiveness through the Public Service Loan Forgiveness Program   

The organization will send a laptop, 24” monitor, and a docking station/adaptor to new hires 

Time Off

Competitive PTO starting at 15 days, with enhanced time off for senior roles

10 Sick Days 

11 Paid Holidays 

2 Volunteer Days after one year of service 

2 Personal Days accrued annually   

Parental Leave      

Also... 

Employee Awards and Recognition Programs    

Individual and Leadership Development     

Discounts and special offers for theme parks, events, hotels, concerts, and movie tickets   

*Monthly premiums paid for the employee for vision, dental, and short/long term disability.