Lead Product Designer

Remote, USA

Posted Jun 13, 2026

Full-time

Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.

Location: Remote
Travel Requirements: As needed for research efforts or team events

Job Summary
The PatientPoint Experience Design team is seeking a Lead Product Designer to drive high-impact product experiences while elevating design quality, consistency, and outcomes across teams. This is a senior individual contributor and player-coach role responsible for leading design within product areas, shaping strategy, and mentoring designers.

You will operate at the intersection of Product, Engineering, and Experience Strategy—ensuring solutions are desirable, usable, and grounded in real customer needs. In addition to delivering high-quality work, you will influence how teams approach discovery, decision-making, and measurement, helping connect design efforts to meaningful user and business outcomes.

What You’ll Do

Lead Design Within Product Areas: Own design outcomes for product area(s), driving work from continuous discovery through delivery and iteration

Shape Product Direction: Partner in the product triad to define problems, frame opportunities, and influence roadmap decisions—not just execute against them

Drive Continuous Product Discovery: Ensure ongoing discovery practices (research, prototyping, validation) are embedded in team workflows

Own Design Workflow in Figma: Establish best practices for design systems usage, prototyping, and developer handoff to ensure clarity and scalability

Ensure High-Quality Execution: Partner closely with engineering and conduct Design QA to ensure shipped experiences meet design intent and quality standards

Elevate Design Craft: Set and uphold a high bar for interaction design, visual design, and usability across your product area(s)

Make and Communicate Trade-offs: Clearly articulate design decisions, balancing user needs, business goals, and technical constraints

Measure and Drive Outcomes: Partner with product and data teams to define success metrics and connect design decisions to user and business outcomes

Mentor and Develop Designers: Provide coaching, critique, and guidance to elevate team performance and grow design capability

Scale Systems and Standards: Drive adoption and evolution of design systems, patterns, and best practices across teams

Leverage AI Tools: Incorporate AI tools into design workflows to accelerate ideation, prototyping, and production

Influence Cross-Functional Alignment: Collaborate with Product, Engineering, Content, and stakeholders to align on priorities and deliver cohesive solutions

Improve Design Operations: Identify and implement improvements to team processes, documentation, and workflows

What We Need

6+ years of experience in product design, UX, or related field with a strong portfolio of shipped work

Proven ability to lead design within cross-functional teams and influence product direction

Deep experience in continuous discovery practices, including problem framing, hypothesis generation, and validation

Advanced proficiency in Figma, including systems thinking, prototyping, and developer handoff workflows

Demonstrated experience performing Design QA and partnering closely with engineering through implementation

Experience using or integrating AI tools into design workflows to increase efficiency and quality

Strong product design strategy skills, including research, journey mapping, and evaluating trade-offs across competing priorities

Ability to define and measure success using both qualitative and quantitative signals

Strong communication and storytelling skills, with the ability to influence stakeholders at multiple levels

Solid understanding of front-end technologies (HTML, CSS, JavaScript) and their impact on design decisions

Desired Qualifications

Experience in healthcare, health-tech, or regulated environments

Experience contributing to or scaling design systems across multiple teams or products

Familiarity with accessibility standards and inclusive design practices

Experience working with analytics, experimentation, or A/B testing frameworks

What You'll Need to Succeed

You lead through both craft and strategic thinking, setting direction as well as executing

You are comfortable with ambiguity and help teams create clarity and focus

You influence without authority and build strong cross-functional partnerships

You proactively identify opportunities and drive them forward

You balance long-term vision with short-term delivery needs

You are committed to raising the bar for design quality and team performance

Portfolio Expectations

Candidates should provide a portfolio that demonstrates both strong design craft and high-level product thinking. We are particularly interested in work that shows:

End-to-end ownership: Driving work from problem definition through implementation and iteration

Product impact: Clear connection between design decisions and user/business outcomes

Figma workflow excellence: Systems, prototyping, and developer handoff at scale

Design QA and shipped work: Evidence of maintaining quality through implementation

Systems thinking: Contributions to scalable systems across teams or products

Decision-making and trade-offs: Clear articulation of rationale and constraints

Iteration over time: How solutions evolved based on feedback, research, or data

Leadership and influence: Examples of mentoring, guiding teams, or shaping direction

Use of AI tools (preferred): How AI accelerated workflows or improved outputs

Portfolios should emphasize impact, outcomes, and influence, not just deliverables.

Base Salary Band: $96,400- $161,000

Compensation: At PatientPoint, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including skills, qualifications, geographic location, and professional experience, which can cause your compensation to vary. The base salary range listed is just one component of PatientPoint’s total compensation package for employees. For additional details on our total benefits package, please review the section “About PatientPoint” at the end of this job description.

#LI-ED #LI-Remote

About PatientPoint:
PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at patientpoint.com.

Lead Product Designer

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