Learning Programs & Facilitation Manager
How many people can answer the question, "What do you do for a living?" with the
answer, "I help find cures for cancer." At Blood Cancer United, employees take our
mission seriously. Whether you work in one of our regions, are an accountant at the
national office or a specialist in our Information Resource Center, you work each day
on making our bold goal a reality: to enable patients with blood cancer to
gain more than one million years of life by 2040. Join us and give new
meaning to the word, "job."
Summary: The Learning Programs and Facilitation Manager leads the Programs Team that
delivers Blood Cancer United’s high-impact learning experiences. This role focuses on programs
that require hands-on support, such as manager and leader development, onboarding,
compliance training, and major organization-wide rollouts. The manager runs the team’s
request-review meetings, sets clear service commitments, and upholds facilitation and quality
standards. The manager also works with the Skills Office (the team that maintains our skills
framework) to build programs that include clear evidence of skill growth and to identify what can
be turned into self-serve resources. The role coaches internal facilitators and subject
matter experts, manages the internal facilitator network and vendor partners, and ensures
delivery is consistent, measurable, and scalable.
Performance Metrics:
- Deliver faster with smart reuse: Days from request to a usable draft and to the first live session; share of requests solved through self-serve resources or quick consults