Legal Support Specialist (Scheduling & Outreach)
About Docketly:
Docketly, sister company to ABC Legal Services, is a growing company based in Longmont, Colorado. For the creditor’s rights industry, we make hiring a stand-in attorney easy, fast, and reliable. By combining our proprietary software with a nationwide network of attorneys, we’ve redefined what’s possible in legal support services.
Job Overview
We are seeking a detail-oriented, high-energy professional to manage court hearing coverage through scheduling, dispatching, and real-time coordination. This role also supports client communication and outbound outreach in a fast-paced, KPI-driven environment.
Key Responsibilities
Coordinate and dispatch attorneys for high-volume daily hearings
Manage scheduling changes, cancellations, and urgent coverage gaps
Confirm assignments and ensure accurate, full coverage
Communicate with attorneys and clients to ensure seamless service
Conduct outbound calls to schedule hearings and support client needs
Track metrics, maintain scheduling data, and support reporting
Partner with internal teams to improve processes and execution
Qualifications
Strong communication skills and confidence on the phone
Highly organized with the ability to multitask in a fast-paced setting
Solutions-oriented with strong problem-solving skills
Comfortable working toward goals and performance metrics
Tech-savvy with the ability to learn new systems quickly
Who Should Apply
Individuals who thrive in fast-paced, high-volume environments
Strong communicators who enjoy phone-based work
Self-starters eager to grow with a scaling company
Team players who take initiative and solve problems proactively
Benefits:
Health, Dental, Vision insurance
401(k) with company matching
Paid time off
7 Paid company holidays
4 Floating holidays per-year
Life Insurance and AD&D Insurance
Long Term Disability
Health Care Reimbursement Flexible Spending Account
Dependent Care Flexible Spending Account
EAP (Employee Assistance Program)
Pet Insurance.
Pay Range: $15.00 to $15.00 an hour
Schedule: Monday through Friday-9:30am-6pm MST