Licensing Agent

Music. People. Connected

We’re Hiring!Licensing AgentToronto, ONwww.socan.com

POSITION TYPE:              Permanent Full-TimeSALARY RANGE:             $61,200 - 76,500REASON FOR HIRING:    ReplacementWORK MODEL:                RemoteLANGUAGE:                     Bilingual (French & English)

WHO WE ARESOCAN is a not-for-profit copyright collective dedicated to ensuring music creators and publishers receive what they have rightfully earned for the use of their work. SOCAN supports and represents nearly 200,000 songwriters, composers, and music publishers. Through licensing, global royalty collection and advocacy, we help creators to keep making the music that entertains, moves, and inspires us   

OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, AND ANTI-RACISM    SOCAN thrives with a variety of viewpoints, identities, and backgrounds, and we are committed to anti-racism. Everyone is welcome to apply for our wide range of roles, regardless of gender identity, gender expression, ethnicity, race, age, culture, sexual orientation, religious belief, or physical ability. Learn more about SOCAN’s commitment to Inclusion & Anti-Racism.   

WHY WORK WITH US?

Make a difference by supporting and collaborating with a vibrant and creative community

Enjoy many options for workplace flexibility and work-life balance

Get involved in the rapidly changing creative space

Advocate for and empower the creative community

Together, we’ll help music creators earn more income and make a living

WHAT WE OFFER

35-hour workweek schedule (possible flexible work options i.e., 4-day work week (position based)

Twelve paid sick days annually (including five personal days)

Access to SOCAN fitness facility

Annual Performance Incentive bonus (dependent on a personal and company performance)

Defined contribution Pension Plan

Comprehensive, health and dental benefits program

Inclusive and collaborative working environment 

ABOUT THE ROLE

The Licensing Agent is responsible for driving licensing revenue through the acquisition of new licensees, renewal of existing agreements, and effective management of licensing pipelines and agreements across Public Performance Rights (PR) and Reproduction Rights (RR).

This role focuses on proactive licensing activity, negotiation, and execution to ensure agreements are secured at favourable rates while maintaining compliance with applicable tariffs and regulatory frameworks governing PR and RR. The position requires a strong commercial mindset, attention to detail, and the ability to manage licensing processes across a range of verticals and use cases involving both performance and reproduction rights.

WHAT YOU’LL DO / KEY RESPONSIBILITIES

Identify, pursue, and secure new licensees requiring Public Performance Rights (PR) and Reproduction Rights (RR) licenses through outbound prospecting and inbound lead conversion

Engage licensees to renew expiring PR and RR agreements, negotiate terms to maintain or improve value and ensure continued compliance

Initiate, negotiate, review, and draft PR and RR licensing agreements using approved templates, including complex multi-right agreements, ensuring alignment with tariffs and regulatory frameworks established by the Copyright Board of Canada

Manage and maintain accurate pipeline, deal, and agreement data across PR and RR, including tracking deal value, activity, documentation, files, and folder structures

Utilize CRM systems to manage all PR and RR licensing activity, ensuring data accuracy, audit readiness, and up-to-date documentation of client interactions and agreements

Perform licensing administration, including report entry, follow-ups, payment tracking, and maintaining organized account portfolios

Conduct inbound and outbound communication with prospective and existing licensees, including responding to inquiries, following up on reports and payments, and handling phone and email communications with professionalism and efficiency

Provide clear guidance and education on PR and RR licensing requirements, Canadian copyright obligations, and the role of SOCAN

Collaborate with Legal, Finance, and Royalty Operations to ensure accurate execution of PR and RR licensing processes and data integrity

Stay informed on updates to tariffs, products, and internal processes to ensure accurate licensing and communication.

Identify and support process improvements, contributing to documentation, workflow optimization, and system enhancements.

Complete assigned projects and perform other duties as required.

WHAT YOU WILL BRING 

Post-secondary diploma or degree, or equivalent relevant work experience

Minimum 5–8 years’ experience in customer service with demonstrated excellence in client engagement

2+ years of proven sales success experience in a licensing, business development, or client-facing role

Experience managing a sales or licensing pipeline, including documenting deal value and client activity

In-depth understanding of Canadian copyright law, including Public Performance Rights (PR) and Reproduction Rights (RR)

Understanding of stakeholder needs across the music and broader media ecosystem

Digitally inclined, with familiarity across evolving business models (e.g., audio-visual, music services, user-generated content platforms)

Proficiency in Microsoft applications (Word, Excel) and CRM/database systems

Strong oral and written communication skills

Bilingual in English and French

Strong professional communication etiquette

Excellent interpersonal skills with the ability to build and maintain relationships

Effective conflict resolution and customer service capabilities

Excellent organizational and time management skills

Strong attention to detail and accuracy in data and agreement handling

Analytical and adaptable in a fast-paced environment

Superior listening and problem-solving skills

Comfortable operating in ambiguous or evolving situations

Experience in the music industry or demonstrated passion for music and digital culture considered an asset

Experience in a professional licensing environment considered an asset

ACCESSIBILITY & ACCOMMODATIONSOCAN is committed to providing an inclusive workplace environment that meets the accessibility needs of employees with disabilities. Should you require accommodations please contact us directly at hr@socan.com and we will make the necessary accommodations. Applications submitted to this email address will not be accepted.

EQUAL EMPLOYMENT OPPORTUNITYSOCAN is an Equal Opportunity Employer. Hiring and other employment decisions at SOCAN are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

If you don’t see yourself fully reflected in every job requirement listed on the posting above, we still encourage you to reach out and apply.  Research has shown underrepresented groups often only apply when they feel 100% qualified.  We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply.

HOW TO APPLYIf you’re interested in joining us, we’d love to hear from you: http://www.socan.com/careers/

Thank you for your interest in our company; we will be in touch with those candidates we wish to interview.

To learn more about SOCAN, go to www.socan.com. You can also follow us on LinkedIn, Twitter, Instagram, and Facebook (@SOCANmusic/@SOCANmusique).