Live Support Specialist-Night Shift

<p><span>We're looking for new team members to join Live Support team on a Night Shift!</span></p>
<p> </p>
<ul>
<li>Minimum 2 years of experience in customer support</li>
<li>Preferably experience in sales and customer relationship management</li>
<li>Strong focus on solving customer problems and familiarity with pre- and post-sales processes</li>
<li>Ability to work remotely (from home)</li>
<li>Competence with a computer and a high-speed internet connection</li>
<li>Ability to work night shifts (5 days a week, 8.5 hours a day) on our 24/7 live support line</li>
<li>Minimum high school diploma (must have completed military service for male candidates)</li>
<li>Excellent written communication and persuasion skills</li>
<li>Motivated to pursue a career in customer support and eager to grow</li>
<li>Open to learning and continuous improvement</li>
<li>Dynamic, determined, and enjoy communication</li>
<li>Strong work ethic</li>
<li>Proficiency in MS Office programs</li>
</ul>
<p> </p>
<p><span>At PrimeBase, we operate in a fully remote environment where everyone works independently as contractors from around the world. We do not provide company equipment, so contractors must have a reliable computer and internet connection. This is a contract-based engagement, not an employment position.

By applying, you confirm that you are comfortable with these terms.</span></p>