Manager, Sales Operations
Manager, Sales Operations (Remote)
Position Overview: We are seeking a Manager of Sales Operations to lead and scale our global sales operations function. This role will be responsible for driving sales performance through data, process optimization, and systems management, while partnering cross-functionally with Sales, Marketing, Finance, and Customer Success.
This individual will initially manage our Salesforce Administrator, with the opportunity to build and lead a broader Sales Operations team over time.
Key Responsibilities
Sales Operations & Strategy
Partner with Sales leadership to drive forecasting accuracy, pipeline visibility, and performance insights across global teams (North America, South America, EMEA)
Translate business objectives into scalable sales processes and operational frameworks
Identify and implement opportunities to improve sales productivity and efficiency
Reporting & Analytics
Own sales reporting and dashboards, delivering actionable insights to leadership
Develop and maintain KPI tracking across pipeline, bookings, conversion rates, and sales performance
Leverage Power BI (or similar tools) to enhance data visualization and executive reporting
Salesforce & Systems Optimization
Serve as the functional owner of Salesforce, ensuring data integrity, usability, and scalability
Oversee Salesforce administration, including workflow automation, flows, validation rules, and system enhancements
Continuously optimize Salesforce to support evolving business needs and sales processes
Process Governance & Enablement
Establish and enforce standardized sales processes and data hygiene practices
Partner with Sales, Marketing, and Customer Success to ensure alignment across the revenue lifecycle
Support territory planning, account assignment, and process adherence
Team Leadership
Manage and mentor the Salesforce Administrator, with responsibility for growing the Sales Operations team over time
Build a high-performing, data-driven operations culture
Qualifications
5+ years of experience in Sales Operations, Revenue Operations, or similar roles
2+ years of experience managing or leading team members
Strong hands-on experience with Salesforce (admin-level proficiency required), including:
Flow automation
Reporting & dashboards
Data model understanding and system optimization
Experience with Power BI (or comparable BI tools) for reporting and analytics
Proven ability to partner cross-functionally with Sales, Marketing, Finance, and Customer Success
Experience supporting multi-region or global sales teams preferred
Strong analytical mindset with the ability to translate data into actionable insights
Excellent communication skills with the ability to influence stakeholders at multiple levels
What Success Looks Like
Improved forecasting accuracy and pipeline visibility across regions
Increased Salesforce adoption and data quality
Streamlined, standardized sales processes across global teams
Actionable reporting that drives better decision-making at the leadership level
Scalable foundation for a growing Sales Operations function
EEOC
FoodChain ID, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Human Resources Department at hrteam@foodchainid.com.