ManyChat Automation Specialist Needed for Keyword Response

Remote, USA
Posted Jun 13, 2026
Full-time

We are seeking a skilled ManyChat specialist to automate responses based on specific keywords. The job involves setting up a greeting message and a follow-up message for users who trigger the keyword. You will also need to tag users to streamline communication and avoid sending repeated messages. Additionally, a notification for follow-up will be required 2 days after the initial response. If you have experience with ManyChat and can execute these tasks efficiently, we would love to hear from you! See below for detailed scope:

FLOW OBJECTIVE #1

The goal is to automatically reply to a specific keyword that a user sends via Instagram DM in response to a CTA in my posts.

Each keyword must trigger:

•A greeting + a pre-written message associated with that keyword

• Only one response per user per keyword (avoid duplicate messages caused by IG or ManyChat delays)

• Apply a tag to the user after sending the message, so the system knows they already received it

• A notification/reminder after 2 days so I can manually follow up

The following flow outline (generated previously with ChatGPT) shows what is needed:

A single, immediate automatic response when someone sends a keyword through Instagram DM.

________________________________________

IDEAL FLOW STRUCTURE IN MANYCHAT

1. Create a “Keyword Trigger” for each keyword

Go to: Automation → Keywords

For each keyword (example: PADRE)

• Condition: If message contains: “PADRE”

• Action: Start a Flow → select the corresponding flow

Repeat this for all keywords:

PADRE, MASCULINO, AMAZONAS, CONSTELAR, LINAJE, PRINCESO

Tip: Use Exact Match to avoid false triggers from similar words.

________________________________________

2. Build the base flow with one single welcome message

Inside the Flow Builder:

1. Add one message block with the pre-written greeting + response for that keyword

2. Disable Smart Delays, Conditions, and “Continue to next step”—the flow must end after that message

3. Add a tag to track delivery

o Example: Tag: Keyword_PADRE

This tag is essential to avoid repeated replies.

________________________________________

3. Prevent duplicate messages (critical)

In the flow settings:

• Enable “Stop multiple triggers per user”

• Enable “User can trigger this keyword only once”

To guarantee no duplicates at all, add a condition at the beginning:

If user has tag Keyword_PADRE → End Flow

This ensures the flow never sends the same message twice, even if the user repeats the keyword.

________________________________________

4. Add human follow-up

After ManyChat sends the automated message, I will manually follow up.

The system must allow me to:

• See new keyword triggers in the ManyChat or Instagram Inbox

• Identify users by the tag Keyword_PADRE

• Optionally receive an internal notification (for me or an assistant) confirming that the keyword was triggered

This ensures personalized follow-up after 2 days.

________________________________________

FLOW OBJECTIVE #2

Create a second automation where a user comments a keyword on an Instagram post and receives a gift or resource in their DM.

Requirements:

• Send the gift only once per user

• Prevent duplicate messages

• Avoid triggering too aggressively so Instagram does not flag the account as spam

• Must comply with Instagram’s rate limits and comment-to-DM rules

________________________________________

FLOW OBJECTIVE #3

Create a third automation that only replies to comments, inviting users to message me in DM — and nothing else.

Requirements:

• The reply must look natural, not forced engagement

• Avoid repetitive or spammy responses

• Must respect Instagram’s frequency limits for automatic comment replies

Apply tot his job

More Remote Jobs