Marketing Assistant

Role Summary

The Marketing Assistant provides day-to-day execution and administrative support to the Marketing team, with a strong focus on email marketing support, online reputation management, and data exporting/reporting. This role is best suited for someone with hands-on marketing experience who is organized, responsive, and comfortable working with digital tools and data.

This is an execution-focused support role, not a strategy or leadership position.

Job Details

Schedule: Monday to Friday 7:00AM to 4:00PM EST | 7:00PM to 4:00AM Manila Time
Set-up: Work from Home
Will follow Philippine Holidays
Key Responsibilities

Email Marketing Support

Assist with building, scheduling, and sending email campaigns using company-approved platforms

Update email lists, manage basic segmentation, and ensure accuracy of contact data

Monitor campaign performance metrics (opens, clicks, bounces) and export reports as requested

Support proofreading and formatting of email content prior to distribution

Online Reviews & Reputation Management

Monitor and respond to online customer reviews using approved templates and guidelines

Escalate sensitive or negative reviews to the Marketing Manager as needed

Maintain logs or trackers of reviews and responses for reporting purposes

Data Management & Reporting

Export marketing, customer, and campaign data from internal systems and platforms

Maintain organized spreadsheets and trackers for marketing activities and results

Ensure data accuracy and timely delivery of reports to the Marketing team

General Marketing Support

Assist with content uploads and updates (website, social media, internal platforms)

Support coordination of marketing initiatives and deadlines

Perform other administrative or marketing-related tasks as assigned

Required Qualifications

1–3 years of marketing or marketing support experience

Hands-on experience with email marketing platforms (e.g., Mailchimp, HubSpot, Constant Contact, or similar)

Experience responding to or managing online reviews (Google, Yelp, social platforms, etc.)

Strong data handling skills, including exporting and organizing data in Excel or Google Sheets

Excellent written English communication skills

High attention to detail and strong organizational skills

Ability to follow established processes, templates, and brand guidelines

Preferred Qualifications

Experience working with U.S.-based companies

Familiarity with basic marketing analytics and reporting

Experience working in an offshore or remote support role

Performance Expectations

Accurate and timely execution of email marketing tasks

Professional and on-brand review responses

Clean, reliable data exports and reporting

Strong responsiveness and adherence to deadlines

Consistent communication with U.S.-based team members