Marketing Operations Director

Marketing Operations Director

Location: Remote / Hybrid
Reports to: SVP, Marketing

About the Role

We’re looking for a Marketing Operations Director to build the operating backbone of our marketing engine as we scale. This role sits at the intersection of strategy, systems, data, and execution, enabling marketing to move faster, smarter, and more predictably.

As a fast-growing software company, we need someone to help us develop repeatable, measurable, revenue-driving marketing, with an AI-forward mindset. You’ll own the infrastructure that makes that possible—processes, platforms, analytics, and cross-functional alignment with Sales, RevOps, and Product.

What You’ll Do

Marketing Systems & Infrastructure

Own and optimize the marketing tech stack (e.g., CRM, marketing automation, attribution, analytics tools)

Partner closely with Sales Ops / RevOps to ensure clean data flow across the funnel

Lead implementation, integration, and ongoing optimization of tools and platforms

Funnel, Attribution & Analytics

Define and maintain funnel metrics from lead → MQL → SQL → revenue

Build dashboards and reporting that drive decision-making (not vanity metrics)

Own attribution models and performance measurement across channels

Ensure data integrity, governance, and documentation

Process & Operational Excellence

Design scalable marketing processes (campaign planning, launches, lead routing, SLAs)

Improve operational efficiency through automation and clear workflows

Create playbooks and documentation to support a growing team

Campaign Enablement

Partner with demand gen, content, and product marketing to operationalize campaigns

Manage campaign setup, QA, segmentation, and post-launch analysis

Enable experimentation through testing frameworks and performance insights

Cross-Functional Leadership

Act as a strategic partner to Sales, Customer Success, Finance, and Product

Translate business goals into operational requirements

Help align GTM teams around shared definitions, metrics, and outcomes

What We’re Looking For

Required

5-10 years of experience in Marketing Operations, Revenue Operations, or Growth Ops

Deep experience with CRM and marketing automation platforms (e.g., Salesforce, HubSpot, Marketo)

Experience using AI tools such as Anthropic to build workflows and enable visualization

Strong analytical skills and comfort working with data, dashboards, and reporting

Proven ability to design processes that scale

Experience partnering with Sales / Rev Ops in a B2B environment

Nice to Have

Experience in a high-growth environment

Familiarity with attribution tools, CDPs, or BI tools (e.g., Looker, Tableau, Amplitude)

Understanding of PLG or hybrid sales motions

Experience supporting both inbound and outbound motions

How You’ll Be Successful

• Marketing leaders trust your data and insights to make decisions

  Campaigns launch smoothly and scale without breaking systems

  Funnel metrics are clearly defined, visible, and improving

  Marketing and Sales operate from a shared source of truth

  The team spends less time fixing processes and more time driving growth

Why Join Us

• High-impact role with ownership over how marketing scales

  Direct influence on revenue outcomes

  Partner with senior leaders across the company

  Competitive compensation, equity, and benefits

  About Jump

  Jump’s mission is to empower financial advisors and their clients to thrive in the age of AI. Jump’s primary product is an AI assistant helping financial advisors with their client meeting cycle and other workflows. Jump’s product is expanding to include many other advisor workflows, as well as into other finserv verticals.

  Jump leads its category in market share, customer satisfaction, and analyst rankings, and has grown rapidly. Jump customers include leading independent broker dealers such as LPL, Osaic, Raymond James, and Cetera, and leading RIAs including Focus Financial, Merit, Savant, Allworth, Sanctuary Wealth, Integrated Partners, and more.

  Jump was launched in 2023 by repeat entrepreneurs and is led by a team with backgrounds from Harvard, Stanford, Google, Snowflake, Bill.com, JPMorgan, Fidelity, Bain, Bain Capital Ventures, Auditboard, Nitrogen, and eMoney.

  Jump is Jump is backed by top venture capital firms and industry strategics including Battery, Sorenson, Pelion, and Citi.
  

  Jump’s team values are High Velocity, World Class, and Direct + Kind + No Drama.
  

  Please consider joining us in our work to transform the client and advisor / rep experience in financial services by delivering cutting edge, practical, compliant AI technology to help those who help safeguard the financial future of everyday people everywhere.

  Compensation

  Equity

  Medical, dental, vision benefits

  401k available