Marketing Operations Manager

Job DetailsJob Location: Nationwide Remote - Remote, CA 92121Salary Range: $150,000.00 - $160,000.00 SalaryJob Category: Marketing 

CARET brings the latest in technology and automation to over 10,000 legal and accounting firms, empowering highly skilled professionals to refocus their expertise on what truly matters. CARET harnesses powerful and secure practice management, document automation, and payment processing to take firms, professionals, and their clients further. 

Our team-defined values guide how we show up for each other, for our partners, and for our customers: 

We succeed together. 

We embrace progress. 

We care big. 

We create space. 

We are seeking a highly organized and strategic Marketing Operations Manager to drive operational excellence across the marketing organization. This role will be responsible for managing marketing initiatives, optimizing processes, improving cross-functional collaboration, and ensuring campaigns and initiatives are executed efficiently and on schedule. 

The ideal candidate combines project management expertise, operational rigor, and strong communication skills with a deep understanding of marketing workflows within a fast-paced SaaS or software environment. 

Marketing Operations & Program Management 

Manage and oversee the end-to-end execution of marketing programs, campaigns, launches, and strategic initiatives 

Build and maintain project plans, timelines, workflows, dependencies, and stakeholder communications 

Drive alignment across Marketing, Sales, Product, Customer Success, and Operations teams 

Establish scalable processes to improve efficiency, visibility, and execution across the marketing organization 

Lead recurring team & planning meetings, campaign reviews, and status reporting 

Campaign & Workflow Management 

Coordinate campaign execution across digital, content, product marketing, demand generation, events, and partner marketing teams 

Monitor deliverables, deadlines, and resource allocation to ensure projects stay on track 

Identify operational bottlenecks and proactively implement process improvements or suggest net-new process where ones don’t currently exist. 

Ensure marketing initiatives are delivered on time, within scope, and aligned to business goals 

Data, Reporting & Analytics 

Track and report on campaign performance, project health, and operational KPIs 

Develop dashboards and reporting frameworks to provide visibility into marketing activities and results 

Partner with RevOps and Sales Operations to ensure accurate lead management and reporting processes 

Analyze operational performance and recommend improvements based on data insights 

Tools & Systems Management 

Own and optimize marketing tools, workflows, and integrations including CRM and marketing automation platforms 

Support implementation and adoption of new technologies and operational best practices 

Maintain documentation for processes, templates, campaign workflows, and governance standards 

Cross-Functional Leadership 

Serve as the operational hub for the marketing organization 

Facilitate communication between internal stakeholders, leadership teams, and external vendors or agencies 

Support executive-level reporting and strategic planning initiatives 

Drive accountability across teams and ensure priorities remain aligned with company objectives 

Qualifications 

Bachelor’s degree 

5-8 years of experience in Marketing Operations, Program Management, Project Management, or related roles within a SaaS or software company 

Strong understanding of marketing campaign execution and operational workflows 

Experience managing multiple complex projects simultaneously in a fast-paced environment 

Proficiency with project management tools such as Asana, Jira, Monday.com, ClickUp, or similar platforms 

Experience with CRM and marketing automation platforms such as Salesforce, HubSpot, Marketo, or Pardot 

Strong analytical, organizational, and problem-solving skills 

Excellent communication and stakeholder management abilities 

Ability to influence cross-functional teams and drive execution without direct authority 

Preferred Qualifications 

Experience in B2B SaaS or technology environments 

PMP, Agile, Scrum, or related project management certifications 

Familiarity with demand generation, lifecycle marketing, and revenue operations 

Benefits: 

Flexible PTO 

Medical, Dental, Paid Sick Days, Vision, and Supplemental Coverage 

Flexible Spending Account 

Health Savings Account 

401(k) match 

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! We value people with unique backgrounds, experiences, and skillsets. If you’re passionate about having a significant impact and shaping the foundations of a rapidly growing product, please apply!   

Equal Employment Opportunity: CARET is an Equal Opportunity, Affirmative Action Employer. 

The compensation information below is provided in compliance with job posting disclosure requirements. 

Pay range: $140,000 - $150,000 Actual base pay will depend on varying circumstances, including the position, location, individual qualifications, market finances, and other operations business needs. 

Depending on the position, compensation may also include commission, bonuses, etc. Potential for bonuses is based on company performance and potential for merit increases is based on performance. Qualifications