Medical Administrative Assistant – Vaccine Coordination

This is a remote position.

Medical Administrative Assistant – Vaccine Coordination

Company: TeamFicient

Location: Remote

Employment Type: Full-Time

Salary Range: TBD

Work Schedule:

Time Range: Between 7 AM and 7 PM CST

Working Hours: 9 hours per day (8 working hours + 1-hour break)

Days Off: TBD (2 days per week)

Why Join Us?

At Teamficient, our team spans multiple countries and regions, and we stay connected by operating within EST, CST, and PST time zones.

Work Without Borders: Collaborate daily with experts from around the world. You’ll gain international exposure and experience that goes far beyond your local market.

Built for Remote: Our setup isn't a "work from home" experiment; it’s a fully remote culture designed for autonomy, flexibility, and trust.

Diverse Perspectives: You’ll be part of a multicultural team where different backgrounds are our greatest strength.

Grow Globally: Expand your career on a global stage, learning how business works across different cultures and continents.

About the Role

We're looking for a detail-oriented Medical Administrative Assistant to support our clinic's vaccination program. You'll be the backbone of our scheduling, insurance verification, and patient communication, keeping everything running smoothly from a remote setup. If you're organized, calm under pressure, and comfortable in a fast-paced medical environment, this one's for you.

Core Responsibilities

Appointment Scheduling

Schedule and coordinate vaccine and check-up appointments based on patient needs

Manage daily calendars, reschedule as needed, and notify patients promptly

Optimize appointment availability using scheduling tools

Insurance Verification

Call insurance providers to verify patient eligibility and vaccine coverage

Communicate coverage details and out-of-pocket costs clearly to patients

Document all verification details accurately in patient records

Patient Communication

Answer patient questions about vaccine schedules, eligibility, and what to expect

Provide post-vaccination instructions and follow-up reminders

Handle all vaccine-related inquiries in a professional and friendly manner

Records & Documentation

Update patient records in EHR/EMR systems with accurate, complete information

Enter vaccine administration details, including type, date, and dosage

Maintain organized digital files and ensure all documentation is up to date

General Administrative Support

Respond to emails, calls, and patient inquiries efficiently

Prepare reports and maintain an organized workflow in a remote setting

Keep digital filing systems clean and easy to navigate

Candidate Qualifications

Must-Haves

2–3 years of experience in a medical administrative role

At least 2 years of hands-on experience calling insurance companies for eligibility and coverage verification

Familiarity with common vaccines, vaccine schedules, and patient eligibility guidelines

Experience with EHR/EMR systems and scheduling software

Strong attention to detail and data entry accuracy

Clear communicator, both written and verbal

Good to Haves

Background in a clinical or immunization-focused setting

Familiarity with vaccine coding and documentation requirements

Experience managing high call volumes and multi-tasking in a remote environment