Medical Claims and Billing Specialist

About Boulder

Boulder Care is an award-winning digital clinic for addiction medicine, recognized for both innovation and high quality of patient care. Founded in 2017 by CEO Stephanie Strong, our mission is to improve the lives of people with substance use disorders through compassionate, evidence-based care.

We provide Boulder patients with a fully virtual, multidisciplinary care team—including medical providers and peer recovery specialists—who deliver personalized treatment, including medication-assisted treatment (MAT) and ongoing support. Our approach is grounded in clinical excellence, patient-centered care, and a commitment to reducing barriers to recovery. Boulder partners with leading health plans, employers, and community organizations to ensure that our services are accessible and covered for the people who need them most.

Named by Fortune as one of the Best Workplaces in Healthcare, Boulder fosters a culture of kindness, respect, and meaningful work that delivers outstanding patient outcomes and moves the addiction medicine industry forward.

About this role

Boulder Care is seeking a Medical Claims & Billing Specialist who will be responsible for all phases of the revenue cycle, from claims submission through payment posting and denied or outstanding claims resolution. You will also work closely with our Enrollment Team to ensure quick resolution to insurance eligibility issues and other patient billing inquiries. You're a great fit if you are detail-driven and organized with a knack for building and maintaining strong relationships with team members and patients alike. 

Success in this role

Essential Functions - 95%

Ensure accurate and timely billing of all claims to the appropriate third party payers 

Insurance payment posting and account reconciliation

Identifying and correcting billing errors and resubmitting claims to insurance carriers

Research/rectify third party denials/edits, requests for information and other related correspondence

Follow up with patients for outstanding balances, work with them to set up payment plans, or other assistance. 

Act as key contributor to the Revenue Cycle by identifying and reporting inefficiencies and opportunities that enhance revenue flow, decrease denials, and minimize write-offs

Other Responsibilities - 5%

Other duties as assigned by RCM Leadership

Requirements for the role 

5+ years of experience in a healthcare setting specific to billing and accounts receivable

Ability to interpret and apply insurance payer billing guidelines, claim rules, and contract terms

Proficiency in government, commercial and/or insurance payer claims follow-up, denial resolution, and appeals processes

CPT and ICD coding knowledge 

Knowledge of ANSI 837 and 835 files, including how to read and interpret

Exceptional written and verbal communication

Team-focused; effective collaboration. Serves both the team and the customer at a consistently high level

Demonstrates problem-solving and analytical skills appropriate for the position

Demonstrates high ethical standards of behavior

Maintains composure under pressure

Regularly demonstrates Boulder’s core values

Nice to have but not required

Experience with multiple payers

Experience with payment plans and financial assistance applications

Work environment

This is a fully remote role but we are currently only hiring candidates located in the following states: AZ, FL, GA, ID, IL, KY, MA, NC, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, WA, and WV. Applicants must reside and work in one of those states to be considered. 

Boulder Care employees are free to use our river-front HQ located in Portland, OR whenever they would like

Expected hours of work

This is a full-time remote position expected to work 40 hours between Monday-Friday with an 8:30am start time, wiggle room 30 min each way.

Compensation

The starting pay range for this position is $26 - $29 per hour; base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave).

Hiring Timeline

Phone interview - 30 min

Panel interview - 60 min video

Anticipated start date - late June or early July 2026

NOTE: As part of our hiring process, all final candidates will be required to undergo background checks and provide professional references. By applying, you acknowledge and consent to these checks, which may include employment history, criminal records, education/licensing verification, and professional references. We are committed to transparency and confidentiality throughout this process and will inform you in advance should any further information be required.

Some of Boulder’s amazing benefits for regular, full-time employees

Contribution to meaningful, life-saving work!

Comprehensive medical, dental, vision, and short-term disability benefits designed to take care of our employees and their families 

Mental Health Services via Cigna, Doctors on Demand, and EAP for continuous care

4 weeks of vacation accrued per calendar year with a tenured increase to 5 weeks at 2 years of employment

Sick leave accrued at 1 hr for every 30 hrs paid

9 Paid Holidays per year

12 weeks of 100% paid parental leave for the birth or adoption of a child (after 6 months of employment)

401(k) retirement savings

Remote friendly with hardware provided to complete your work duties

Our values

Patients always come first

Our opportunity is also our duty

Move the industry forward, follow the data

Facts to change minds, empathy to change hearts

Turn bold ideas into even bolder action

Strong individuals, stronger together

Boulder Care recognizes the value that lived experience can provide to our organization, community, and patients. Applicants with lived experience and/or training as a peer recovery specialist are encouraged to apply.

Boulder Care believes the people who manage our product and team should be representative of those who use the platform. This includes people from backgrounds that are historically underrepresented in the industry. We celebrate differences and are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, citizenship, marital status, disability, gender identity or veteran status. If you are a qualified person with a passion for what we do, please apply!