Medical Office Scheduler (MRI)

Medical Office Scheduler 

Full-Time | Remote 
Jacksonville, FL (Corporate Location) 
Dept: MRI

Job Summary 
Southeast Orthopedic Specialists is seeking a Medical Office Scheduler to support patients and providers by coordinating appointments, verifying insurance, and managing referrals. This role requires strong customer service skills and the ability to work efficiently in a fast-paced, remote environment. 

 
Key Responsibilities 

Schedule consultations and follow-up appointments 

Collect and update patient demographic and insurance information 

Verify insurance eligibility and process referrals 

Manage incoming calls and route messages appropriately 

Communicate with providers and referral offices 

Maintain accurate patient records and comply with HIPAA regulations 

 
Qualifications 

High school diploma or GED preferred 

2+ years of healthcare experience (call center experience a plus) 

Knowledge of medical terminology and scheduling systems 

Strong communication, customer service, and computer skills 

Ability to multitask in a fast-paced, remote environment 

 
What We Offer 

Competitive health benefits with HSA 

Monthly benefit stipend 

401(k) with company match 

Paid time off, paid holidays, and employee appreciation events 

24/7 Employee Assistance Program