Microsoft Dynamics 365 Technical Program Manager

Job Family:

SAAS/PAAS/Cloud Consulting

Travel Required:

Up to 10%

Clearance Required:

Ability to Obtain Public Trust

What You Will Do:
As a Microsoft Dynamics Program Manager, you’ll lead the overall delivery of Microsoft Dynamics 365 CE Solutions including the design and development of the CE/CRM application components, manage project schedule, resources, risks and reporting. You’ll provide overall guidance and serve as an escalation point for the Dynamics development teams members. You’ll support customers and end-users to define their requirements based on the latest Dynamics 365 architecture to ensure success of the project. You will develop implementation plans and roadmap to set the standard for future development, and architecture that smoothly works with existing infrastructure without compromising security.

Key Responsibilities: 

Manages two or more small team of experienced consultants that include managers and experienced consultants

Creates or improves processes, standards or operational plans that have long-term impact using detailed analysis, reasoning, and interpretation

Leads team members to uncover and resolve highly technical issues, providing technical oversight and subject matter expertise

Champions creative thinking and new idea development to adapt processes and generate new, viable solutions for clients

Creates or improves processes, standards or operational plans that have long-term impact using detailed analysis, reasoning, and interpretation

Occasionally participates in negotiations with other leaders regarding operational issues

Problems and issues faced are numerous and undefined, and require detailed information gathering, analysis, and investigation to understand client’s organization

Gather technical requirements and propose solutions based on client’s architectural and business needs

Drive Dynamics CRM implementations through all project phases, including discovery, definition, build, test, and deploy.

Lead data-centric discussions with the client through discovery meetings.

Translate concepts into user flows, wireframes, system diagrams, and prototypes.

Develop integrations and customizations to Dynamics CRM.

Design and lead the system architecture process to create, define specifications for, and implement customizations for any custom code or data migration requirements.

Present tailored demonstrations of the technology solution.

Work with technology and business groups to define project specifications

Develop technical solution designs and implementation plans and take full ownership of the Dynamics 365 solution

Interact with both prospective and current customers during product demos/evaluations

Enhance efficiency of development, testing and release process; develop tools and frameworks to ensure robust and high-quality delivery of Dynamics 365 Implementations

Document technical risks and issues, and actively work to avoid, mitigate, resolve risks and technical debt

Relay of the solution design to the development team and provide technical guidance during development of the solution to the development team.

Travel to multiple customer locations for demos and meetings when required

What You Will Need:

Minimum of FIVE (5) years of professional experience

Minimum degree: US equivalent Bachelor's Degree

Must be able to OBTAIN and MAINTAIN a Federal or DHS "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred.

US Citizenship is contractually required for this role

Evaluate, design, and implement Microsoft Dynamics 365 business solutions, often working on-site to help customers deploy their solutions

Experience translating technical information into easy-to-understand business concepts.

Exceptional analytical and problem-solving skills

Great interpersonal skills and can be collaborative

Experience developing & deploying business applications using Microsoft’s Dynamics Power Platform

Must have experience with full life-cycle implementation of Dynamics 365

Must demonstrate knowledge and experience in ERP implementation principles, practices and methodologies

Selected candidate must work east coast hours

What Would Be Nice To Have:

Experience in “Big 4” or equivalent established consulting firm and/or Microsoft Gold partner highly desired

BA/BS degree in Business, Computer Science or Engineering

Experience with public sector clients preferred

Experience with Agile or Hybrid-Agile methodology

The annual salary range for this position is $130,000.00-$216,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Position may be eligible for a discretionary variable incentive bonus

Parental Leave and Adoption Assistance

401(k) Retirement Plan

Basic Life & Supplemental Life

Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

Short-Term & Long-Term Disability

Student Loan PayDown

Tuition Reimbursement, Personal Development & Learning Opportunities

Skills Development & Certifications

Employee Referral Program

Corporate Sponsored Events & Community Outreach

Emergency Back-Up Childcare Program

Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.