New Patient Nurse (m/f/d)

About us

We are a fast-growing European healthcare company operating at the intersection of medical cannabis, digital health, and regulated healthcare services. With a strong, profitable core business in Europe, centralized group functions (including procurement, finance, supply chain, and quality/regulatory), and a proven operational backbone, we are now building a scalable UK-based clinic and technology platform.

Our ambition is to redefine patient access, experience, and outcomes by tightly integrating technology, clinical workflows, and data-driven growth.

Tasks

The Role

As New Patient Nurse, you play a vital role in our remote clinical team. You conduct pre-assessment consultations with prospective patients, gather the medical information our consultants need to make safe prescribing decisions, and set the tone for the patient relationship from the very first call.

This is an entirely remote, patient-focused role at the heart of how we deliver care: digital-first, multidisciplinary, and built around the patient journey.

What you will be doing

Conduct video-based pre-assessment consultations with new patients, gathering detailed medical histories, current medications, and family health backgrounds

Assess patient suitability for referral to employer’s specialist consultants and clearly document your clinical reasoning

Provide patients with clear, supportive guidance on the onboarding journey and answer their initial questions about treatment with CBMPs

Maintain accurate, confidential, and audit-ready patient records in line with NMC standards and our internal governance

Collaborate with consultants, prescribing pharmacists, and patient operations to ensure a smooth, safe handover at every stage of the journey

Contribute to the continuous improvement of our pre-assessment protocols, scripts, and triage tools

Participate in clinical governance, MDT meetings, and CPD-accredited training in medical cannabis

Complete a structured induction period comprising observation of MDT meetings and shadowing of specialist consultations before conducting independent pre-assessments

Attend MDT meetings as a formal standing obligation, contributing clinical observations from pre-assessments to the multidisciplinary review

Screen for safeguarding concerns, patient vulnerability indicators, and capacity issues at the pre-assessment stage, and escalate in line with our safeguarding policy

Flag capacity concerns identified during pre-assessment to the specialist consultant as part of the clinical handover, in accordance with the Mental Capacity Act 2005

Requirements

What we are looking for

Required

Registered Nurse (NMC registered) with a UK-based nursing qualification

Minimum 5 years of post-registration clinical experience

Commitment to maintaining NMC revalidation in good standing throughout your employment

Enhanced DBS check (to be completed prior to commencement of work, required under )

Complete mandatory training including safeguarding, medicines management, and information governance modules, before commencing patient-facing duties

Report all incidents and significant events through our incident reporting process

Comply with all patient confidentiality obligations and information governance requirements as set out in our information governance and confidentiality policies at all times, including after leaving the role

Strong clinical assessment, communication, and organisational skills

Confidence using digital platforms for remote consultations and clinical documentation

A compassionate, patient-centred approach to care and a high standard of professional integrity

Preferred

Prior experience in telehealth, digital health, or remote-first clinical settings

Background in pain management, mental health, neurology, or complex chronic conditions

Genuine interest in CBMPs and emerging therapies

Benefits

What we offer

£40,000 – £50,000 base salary, depending on experience

Fully remote role with flexible working hours within our scheduling framework

Comprehensive training in CBMPs and our clinical protocols

CPD-accredited medical cannabis education and ongoing professional development

The opportunity to help shape patient pathways and clinical processes from an early stage

If this resonates, we'd love to hear from you.