Non-Profit Donation Agent - 2026

Remote, USA
Posted Jun 13, 2026
Full-time

Join us to support
non-profit organizations by processing donation incoming phone
calls and providing donors with quality customer service. This
position offers the chance to support a wide range of non-profit
and governmental organizations and allows you the flexibility to
work from home. If you have excellent communication skills, are
motivated, and are passionate about helping others, we want you on
our team. We partner with independent contractors who are
serious about remote work and capable of representing nonprofit
organizations with professionalism and
accountability. 


Types of Clients:

Nonprofit/Charity TV and
Radio stations

Child welfare
agencies

Veteran support
groups

Spiritual and religious
organizations

Animal advocacy
groups


JOB DUTIES:

Handling inbound
donation-related calls
Engaging donors
professionally and respectfully
Accurately entering
pledge and donation information
Following compliance and
script guidelines
Meeting attendance and
performance benchmarks


IMPORTANT
DETAILS:
 
This is an independent
contractor opportunity, not an employee role.

Certification and startup
requirements apply.

Contractors are
responsible for managing their schedule and performance.

Visit www.kaizenadvance.com for more information.









Requirements

Minimum 6 months of
remote call center experience or 1 year in-office call center
experience
Must be at least 18 years old
Must be an US resident
Must use a Windows 11 PC
Quiet, professional
background for calls
Able to type at least 40
words per minute
Intermediate computer skills
Able to pass a background check
Must be able to complete
a voice assessment and a mock call

Preferred
Skills:  
  
Highly organized and self-motivated              
Excellent communication skills              
Intermediate PC proficiency              
Reliable and Dependable              
Able to provide excellent
customer service

Technology Requirements:
Windows 11 ONLY – No
Chromebooks or Apple (Macs) allowed
8 GB RAM PC (Minimum); 16
GB RAM PC (Preferred)
Dual monitors
Noise-canceling USB headset
Hard-wired internet
connection (Ethernet; No WiFi allowed)


Benefits

Inbound phone work: $0.20
- $0.32 per talk minute ($13 - $15/hr), depending on the project
and performance

Experienced agents can
earn up to $0.35 per talk minute   

Advancement opportunities
for  email, ticket,
and chat support available with varied pay rates are
 performance-based and earned through
consistency  

Flexible hours with 24/7
available



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