Nurse Coordinator – Contact Center

Registered Nurses Needed!!

Are you a registered nurse who enjoys helping others, finding solutions, and making a real impact? Join a global healthcare organization dedicated to advancing life-changing treatments by connecting patients with clinical research opportunities.
Our work helps accelerate medical discoveries by improving patient participation in clinical trials worldwide. We foster a supportive, remote-friendly culture that values collaboration, engagement, and giving back to the community.

​​​​​​​What you will do as a Nurse Coordinator
Make and receive calls from patients and caregivers interested in participating in clinical research studies, providing information and assessing eligibility
Follow a structured 8-hour, 5-day work schedule, including designated breaks and lunch periods
Utilize multiple systems to accurately document and manage patient information while on calls
Follow approved scripts and procedures while maintaining a professional and empathetic approach
Apply active listening skills to gather, confirm, and clarify patient information
Evaluate patient eligibility based on study requirements
Accurately document all interactions in the system in a clear and organized manner
Identify and escalate issues according to standard procedures
Complete all required training and maintain compliance with company and client guidelines
What We're Looking ForActive Licensed Practical Nurse (LPN) certification required (U.S.-based credentials preferred)
Previous call center or telenursing experience is an advantage
Fluent in English; Spanish proficiency is a plus
Minimum of 3–5 years of professional experience required; clinical experience preferred
Strong verbal communication skills, with the ability to clearly articulate and explain complex medical terms
Excellent time management, organization, and attention to detail
Ability to prioritize tasks and perform effectively in a fast-paced environment
Must have a quiet, professional home workspace
Reliable access to a computer with high-speed internet (not company-provided)
High proficiency in using online systems, tools, and technology

What We OfferCompetitive salary – Get paid for doing what you love!
Medical and dental insurance (with free dependent coverage!).
Group life insurance for peace of mind.
Paid time off (PTO) – Because work-life balance matters.
Outstanding career growth opportunities – Learn, advance, and develop your career.
A fun, innovative, and energetic team culture – Be part of a company that values its employees
Skills and leadership development to help you reach your full potential.
Free meal for onsite employees

At ClearSource, our mission is simple: Making Lives Better—for our employees, our clients, and their customers. Our culture is built on a strong foundation of core values that shape everything we do:Customer First – We are obsessed with delivering an exceptional customer experience.
Personal Accountability – We do the right thing and own our actions.
Humble Courage – We embrace feedback, seek growth, and push ourselves to improve.
Hungry – We bring passion, energy, and drive to everything we do.
Happy & Healthy – We believe in balance, well-being, and a positive workplace.
If these values resonate with you, this is your chance to join a fast-growing, high-performing team!

Come join our team and see why ClearSource is an employer of choice.

Our office is located on the 10th floor of Tower 1, Rockwell Business Center, Pasig City