On-Call Power BI Developer (Contract / As-Needed)

Location: Remote (must be available during Sydney business hours)

Engagement: On-call / ad-hoc project-based work

Company: Small, agile Managed Service Provider based in

Australia

About Us

We are a small, collaborative Managed Service Provider (MSP) in Australia, supporting a range of clients across IT services and cybersecurity. Our internal operations team is building out our data and reporting capabilities, and we are looking for an on-call, highly responsive Power BI Developer who can assist us on an as-needed basis.

This is not a full-time or part-time role — instead, we are seeking someone we can call on when required, typically a few hours per month, with occasional bursts of work during new dashboard development cycles.

Role Overview

We are seeking a Power BI Developer with solid Microsoft SQL skills and a strong ability to understand business processes and translate them into actionable reporting outcomes. The ideal candidate is analytical, proactive, and comfortable speaking with senior stakeholders to clarify reporting needs.

You will help us:

Build new dashboards from scratch

Improve and update existing dashboards

Write SQL queries (and occasional stored procedures)

Provide guidance on data modelling best practices

Perform light transformation work when needed

Maintain and support our Power BI gateway environment

All data is sourced from our SQL Server environment — you will not need to integrate directly with third-party MSP tools.

Key Responsibilities

Design, develop, and deploy new Power BI dashboards based on business requirements

Maintain and enhance existing dashboards, datasets, and underlying queries

Write efficient SQL queries to support reporting needs

Perform basic data transformation when required

Collaborate with our Sales Director and Technical Director to define reporting scope

Provide recommendations on data modelling and Power BI best practices

Ensure scheduled refreshes work reliably through our on-prem SQL Gateway

Accurately communicate timelines and deliverables before starting work

Maintain documentation where appropriate

Required Technical Skills

Strong proficiency with Power BI

Intermediate capability in DAX

Understanding of data modelling principles (star schema, relationships, optimisation)

Solid experience writing SQL queries

Experience working with SQL Server environments

Ability to troubleshoot Power BI Gateway and refresh issues

Bonus / Nice-to-Have Experience

(Not required, but we will prioritise applicants who have it.)

Experience working with MSP environments

Familiarity with:

Autotask PSA

Datto RMM

Compliance Manager

IT Glue

Understanding of MSP operational workflows (service desk, ticketing, SLAs, asset data)

If you have experience with any of the above, please outline it clearly in your application.

Availability & Responsiveness

This is an on-call / ad-hoc contractor position. We are flexible, but we expect:

Responses within 2–3 days

Clear communication on timelines before work begins

Reliable delivery of agreed milestones

We don’t mind if you are busy — we just need transparency and consistency.

Security Requirements

Must sign an NDA

Must follow strict data-handling procedures

Will be granted secure remote access into our environment

Must demonstrate good judgement in dealing with client and internal data

Soft Skills

Excellent communication skills in English

Ability to independently gather requirements from senior leadership

Strong analytical ability and logical thinking

Comfortable proposing alternative solutions or improvements

Professional, organised, and accountable

Time zone

Must be able to meet or collaborate during Sydney (AEST/AEDT) business hours when required.

Work can otherwise be conducted flexibly.

Application Requirements

When applying, please include:

A short introduction about yourself

Examples of Power BI dashboards you have built (screenshots or descriptions are fine)

Details of relevant SQL and Power BI experience

Any experience you have with MSPs or the tools listed above

Your expected hourly rate

Engagement Details

Contract-only, as-needed

Expected workload: a few hours per month, with occasional larger projects

Long-term relationship preferred

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