Operational Resilience Program Manager

Operational Resilience Program Manager – Cloud & Infrastructure Focus (Full-time, Remote)

Kick off your next career move with Launchpad! We're looking for a Resilience-driven Program Manager ready to make an impact in a mission-critical and cross-functional tech environment. If you’re passionate about operational resilience, cloud infrastructure, and embedding business continuity at scale, this might be the opportunity for you.

Start date: August, 2025
Contract type: Full-time, Contractor
Work hours: 7.30am – 3.30pm PST – Remote

️ What You’ll Be Doing

• Develop and maintain disaster recovery (DR) strategies that ensure compliance and stability for new product releases

  Collaborate with IT, Engineering, and Product teams to define and embed resilience requirements across digital transformation initiatives (automation, cloud, virtualization)

  Design and lead exercises and simulations (e.g., tabletop, event response) to validate response capabilities and identify improvement areas

  Drive cross-functional coordination of training and resiliency drills across business units, measuring preparedness and reporting insights

  Conduct BIAs and TIAs to assess technical and business impacts, aligning with evolving risk profiles

  Maintain and support tools used for business continuity and resiliency planning (e.g., Fusion Framework)

  Contribute to audit preparation and compliance for certifications like SOC2 and ISO 27001

✅ What You Need to Succeed

Must-haves

• 4+ years of experience in enterprise resiliency, business continuity, or operational risk management

  Solid technical foundation in infrastructure, SaaS tools, and storage/cloud architecture

  Strong project management skills with ability to drive cross-functional alignment and reporting

  Analytical mindset with experience in data interpretation and visualization

  Excellent communication skills and stakeholder management across business and technical teams

• Advanced English (written and spoken)

• Availability to work in North American time zones

Nice-to-haves

• Certified Business Continuity Professional (CBCP), MBCP, CRISC or similar

  Familiarity with industry-standard BCM tools like Fusion Framework

  Experience supporting SOC2 / ISO 27001 audits

  Background in IT security policy frameworks or corporate IT governance

  Knowledge of DR architecture, resilience KPIs, and training frameworks

Our Recruitment Process

Here’s what to expect from our candidate-friendly interview process:

Initial Interview – 60 minutes with Talent Acquisition

Culture Fit – 30 minutes with Team Engagement Manager

Final Stage – 60 minutes with the Hiring Manager (Technical Interview)

Why Join Launchpad?

We believe that great work starts with great people. At Launchpad, we offer:

Fully remote work with hardware provided

Global team experience with clients in North America