Operations Coordinator | High-volume scheduling & client support

Company Overview
Our client provides end-to-end property inspection services for property managers. Their team coordinates appointments, sends inspectors into the field, completes inspections, and delivers clear reporting so clients can make decisions without chasing updates.
Your Role
You’ll support the daily operation behind completed inspections. That means getting appointments scheduled, helping field inspectors resolve access issues, updating property managers, and making sure inspection status is accurate from start to finish.
The work is high-volume and phone-first, but the goal is not just to make calls. The goal is to make sure inspections are completed, documented, and communicated clearly.
You’ll:
Schedule and confirm property inspections with residents

Coordinate with field inspectors during active appointments

Resolve access issues, cancellations, and no-shows quickly

Keep property managers updated on inspection status

Track each inspection from scheduling through completion

Document blockers, outcomes, and next steps accurately

Follow up until open inspection items are closed

Flag repeat issues that may affect service delivery

You Bring:
Experience in phone-heavy operations or customer coordination

Clear, professional English communication

Comfort managing repetitive, time-sensitive work

Strong attention to status, notes, and follow-through

Ability to stay calm when residents or schedules change

Good judgment when deciding what to solve or escalate

Reliability in a structured, high-volume environment

Interest in learning property services operations

Bonus Points:
Scheduling, dispatch, logistics, or field operations experience

Property management or real estate exposure

Experience supporting technicians, inspectors, or field teams

Familiarity with CRMs, ticketing tools, or scheduling platforms

What’s Offered:
Fully remote role

Competitive USD compensation, based on experience

Hands-on exposure to end-to-end service operations

Clear expectations, structured workflows, and direct feedback

Opportunity to grow into account or client-facing work

Team that values accuracy, follow-through, and clear communication