Operations Leader - Growth

Location: Remote

About This Role

We're seeking an entrepreneurial operations professional who can get stuff done. This is a unique hybrid role where you'll primarily focus on operational excellence while also driving growth through both traditional marketing and growth hacking initiatives. Think of yourself as someone who can seamlessly blend entrepreneurial execution with strategic growth marketing.

This role is designed to allow our current operations lead to focus more on core ops, with the flexibility for responsibilities to evolve over time as the team grows.

Primary Responsibilities

• Execute on operational initiatives with minimal oversight

  Identify operational bottlenecks and implement solutions proactively

  Build and optimize internal processes and systems from scratch

  Manage cross-functional projects from conception to completion

  Take ownership of operational challenges and drive them to resolution

  Implement tools and workflows that improve team efficiency

  Support strategic initiatives with hands-on execution

  Coordinate between teams and ensure smooth operations

  Analyze operational metrics and suggest improvements

  Handle special projects that require entrepreneurial thinking

• Identify and test unconventional growth channels

  Run experiments to find scalable acquisition methods

  Implement viral mechanics and referral systems

  Find creative ways to drive user engagement and retention

  Develop and execute marketing campaigns across multiple channels

  Optimize conversion funnels and user journeys

  Analyze marketing performance and iterate based on data

  Manage content marketing and social media initiatives

  Coordinate with external agencies and contractors

  What We're Looking For

  Core Requirements:

  Proven entrepreneurial background (founded/co-founded companies, early employee at startups, etc.)

  1-5 years of operational experience in fast-paced environments

  Experience creating processes for manual-intensive initiatives

  Strong analytical skills and data-driven decision-making

  Excellent English communication skills (written and verbal)

  Ability to work EST or PST hours consistently

  Entrepreneurial Traits:

  Self-starter who can work with minimal direction

  Problem-solver who finds creative solutions to challenges

  Results-oriented with a bias toward action

  Comfortable with ambiguity and changing priorities

  Strong ownership mentality

  Technical Skills:

  Experience with project management and collaboration tools

  Basic understanding of web analytics and conversion optimization

  Familiarity with automation tools and processes

  Why This Role is Unique

  This position offers the rare opportunity to wear multiple hats in a growing company. You'll get to:

  Work directly with leadership on strategic initiatives

  Shape both operational and marketing processes from the ground up

  Have significant autonomy and ownership over your work

  Potentially evolve into a more specialized role based on your strengths and company needs

  Application Process

  Please include:

  Your resume highlighting entrepreneurial and operational experience

  A brief cover letter explaining why you're interested in this hybrid role

  Examples of operational improvements you've implemented

  Your current location and availability for EST/PST working hours

  We're looking for someone who can start immediately and hit the ground running. If you're an entrepreneurial operator who loves the challenge of wearing multiple hats and driving results, we'd love to hear from you.