Operations Support Rep
Position Overview
Support our healthcare partners & help them thrive at Meduit! The Support Specialist is an essential part of our team. In this role, you will help support the Collectors and Leaders by processing and handling time sensitive documents and effectively maintaining office inventory. Attention to detail is crucial and above average data entry skills is a must.
Key Responsibilities
Support the Client Services team to ensure that The Company is meeting deadlines and deliverables
Coordinate, validate, and deliver consumer specific request. (Example: analyzing consumer mail or itemized billings for accuracy and need)
Accurately process all internal correspondence, account update and placement files in a timely fashion and be able to manage multiple deadlines at the same time
Assist with the development of tools that contribute to the efficiency and productivity of the entire Support Service team
Provide summary communications to the Manager of Client Services
Mail & Correspondence review
Analyzing accounts to resolve balance discrepancies
Posting payments and adjustments
Processing itemized bills from clients
Verify insurance eligibility
Inspect bankruptcy notifications
Reviewing itemized statements from client
Reviewing settlement offers for accuracies
Consumer dispute resolution
Essential Skills
Exceptional professionalism, confidentiality, and service to customers
Superb communication and customer service skills
Ability to work effectively as a team member
Ability to identify and solve problems
Exceptional organizational, time management, and planning skills
Ability to adjust to changing agency priorities
Knowledge of E-Oscar to be able to verify credit disputes
Knowledge of credit reporting process
Required Qualifications
High School Diploma or GED
Excellent computer skills
Proficiency in Microsoft Office products (Word, Excel, PowerPoint, etc.)
Preferred Qualifications
Knowledge of Medicaid, Medicare, Insurance and FDCPA is a plus
Familiarity with the Collection Industry, HIPPA, and FDCPA is a plus
Additional Information
Pay: $17-$19/per hour
Schedule: First Shift, Monday - Friday
Location: Remote, United States
Anticipated start date: 06/08/2026
Background check: As a condition of employment, a pre-employment background check will be conducted
What we offer:
Steady work schedule
Medical, Dental, and Vision insurance
HSA and FSA available
401(K)plans with company match
PTO and Paid holidays
Employer paid life insurance and long-term disability
Internal company growth
What we do:
Meduit was born out of a drive for excellence and a passion for improving revenue cycle management (RCM) for healthcare organizations and the patients they serve. To achieve our goal, we need you! Employees are the cornerstone of our success. As one of the nation’s leading RCM solutions companies, we partner with hospital and physician practices in 48 states to provide excellent and compassionate patient engagement. We focus on the payments so our clients can focus on their patients, by living our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and being Results-Oriented. You can find out more about Meduit at www.meduitrcm.com.
Meduit is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status or status as a protected veteran or any other federal, state, or local protected class.
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