Order Operations Analyst
Four Inc. is a fast-growing public sector IT provider seeking a collaborative Order Operations Analyst to join their Operations team. The role involves executing public sector contract and order-related activities, processing customer orders, and resolving contractual issues to support the company's sales and operations division.
Responsibilities
- Review and execute government contracts and commercial orders
- Engage with sales team members to understand contractual nuances
- Execute timely and accurate purchase orders and subcontracts with vendors to procure products and services in accordance with contracts
- Exercise general understanding of public sector and commercial contracts & orders to support procurement related activities
- Maintain robust knowledge of compliance and procurement policies
- Work directly with vendors to track delivery of product orders and communicate status to customers and internal stakeholders
- Provide excellence in service to resolve issues related to procurement activities, contract terms and conditions, pricing, and contract delivery with customers, manufacturer partners, and vendors
- Enter and maintain data in Customer Relationship Management (CRM) database
- Practice procurement best practices & maintain thorough knowledge of internal procurement policies
- Prepare and submit monthly reports for contract vehicles in accordance with contract requirements and PMO guidance
- Assist with large strategic bids & proposals, as needed
- Support contract vehicle maintenance requirements
- Other duties as assigned
Skills
- BA/BS degree in business or relevant subject
- 0-2 Years of experience
- Excellent organizational skills
- Analytical/critical/process-oriented thinking skills
- Team player capable of working within a collaborative and fast-paced environment
- Ability to work independently, with limited supervision
- Excellent oral and written communication skills
Benefits
- Medical
- Dental
- Vision
- 401k with match
- Company-paid life/short-term disability
- Long-term disability insurance
- Paid time off
- All federal holidays off
Company Overview