Organized Retail Crime Specialist
Role Specific Information
Job Description
About the Role
As Organized Retail Crime Specialist, you will support stores and corporate partners in investigating and resolving Organized Retail Crime (ORC) cases. You will leverage all investigative tools, limit Kohl’s exposure to ORC theft and fraud, seek out and investigate all ORC activity and conduct investigations consistent with Kohl’s policies and guidelines.
What You’ll Do
Partner with law enforcement agencies to prosecute ORC activity within the assigned area
Develop and create professional case documents to support the prosecution
Analyze all investigative data involved with ORC groups, become a content expert and assume responsibility as the primary investigator on large-scale, complex or violent cases
Work with the field Loss Prevention (LP) team and provide communication and awareness to ORC in the market
Guide store LP teams on investigative plans
Attend ORCA and ORC-related meetings and court proceedings as required
Hold ORC meetings with field leadership and ROC investigators
Present regular updates to senior leadership on investigative trends and case updates
Participate in the development of training materials and conduct training for the field partners
Support ROC service calls
Additional tasks may be assigned
What Skills You Have
Required
Excellent written and verbal communication skills
High School diploma or equivalent
Strong attention to detail
Excellent time management and prioritization skills
Preferred
Experience in shoplifting apprehensions, fraud investigations and retail store operations
Working knowledge of Microsoft and Google applications
Prior retail Loss Prevention experience
Ability to analyze and interpret data and summarize results
Ability to work a flexible schedule, including nights and weekends as needed
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl’s may revise this job description from time to time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
Ability to perform the accountabilities listed in the “What You’ll Do” Section
Ability to comply with dress code requirements
Basic math and reading skills, legible handwriting, and basic computer operation
Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company
Ability to learn and comply with all company policies, procedures, standards and guidelines
Ability to give direction and to receive, understand and proactively respond to direction from leadership and other company personnel
Ability to work as part of a team and interact effectively and appropriately with others
Ability to maintain composure and work in a fast paced environment while accomplishing multiple tasks within established timeframes
Ability to satisfactorily complete company training programs
Ability to use a personal computer for tasks such as communicating, preparing reports, etc.
Ability to plan, prioritize and monitor activities across business units
Ability to complete or oversee the completion of assigned projects in a timely manner
Pay Range: $25.50 - $40.80
Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and wellness programs such as Accident Protection Plans, Critical Illness Plans and more), SAVINGS & RETIREMENT BENEFITS (401k, Flexible Spending Accounts and associate discount programs with Kohl’s partners), INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection programs), and LIFE EVENTS (Legal and adoption assistance benefits).