**Part-time Customer Support Representative – Chat**

**Join arenaflex's Dynamic Team and Revolutionize Customer Experience!**

Are you a customer service enthusiast with a passion for technology and a knack for turning conversations into leads? Do you thrive in a fast-paced environment where no two days are the same? Look no further! arenaflex, a leading innovator in the automotive industry, is seeking a Part-time Customer Support Representative – Chat to join our team!

**About arenaflex**

arenaflex is a cutting-edge company that's changing the way automotive dealers connect with customers. Our mission is to provide exceptional customer experiences that drive revenue and growth for our clients. We're a relaxed, yet professional and fun environment where creativity and innovation thrive. Our team is passionate about delivering outstanding results, and we're looking for like-minded individuals to join our ranks.

**Responsibilities**

As a Part-time Customer Support Representative – Chat, you'll be the face of arenaflex, engaging with customers via online chat and providing top-notch support. Your goal will be to turn conversations into leads that help our clients generate revenue. Some of your key responsibilities will include:

* Managing a wide variety of customer inquiries via online chat
* Providing accurate information about our products and services via online chat
* Narrowing down on appointment information to schedule appointments
* Capturing customer contact information for lead generation and client review
* Summarizing interactions based on customer needs for client review
* Developing and maintaining a knowledge base of our evolving products and services

**Qualifications**

To succeed in this role, you'll need:

* Previous experience in retail customer service or the automotive industry (preferred but not necessary)
* Intermediate internet and window-based computer skills
* Strong ability to multitask (gaming experience is a plus!)
* Positive and professional demeanor
* Excellent written and verbal communication skills
* Ability to adapt to change and enjoy a quick-paced work environment

**Requirements**

* Excellent written and verbal communication skills
* Ability to adapt to change and enjoy a quick-paced work environment
* Must be able to work 4-hour time blocks daily
* Able to attend 5 weeks of training (Monday – Friday, 4PM – 8PM)
* Flexible scheduling after completion of training
* Must be able to work a minimum of 16+ hours per week
* Must be able to type at least 35 WPM (40 and above is preferred)
* Positive and professional demeanor

**Benefits**

As an arenaflex team member, you'll enjoy a range of benefits, including:

* Comprehensive training programs to help you succeed in your role
* Onsite dining facility offering complimentary breakfast and lunch
* State-of-the-art fitness center and onsite medical center
* Variety of sports and social leagues to participate in after work
* Volunteering initiatives through our Associate Foundation
* Non-smoking environment that promotes a healthy lifestyle
* Equal opportunity employer committed to diversity and inclusion

**Why Join arenaflex?**

At arenaflex, we're passionate about delivering exceptional customer experiences that drive growth and revenue for our clients. We're a dynamic team that's always innovating and pushing the boundaries of what's possible. If you're a customer service enthusiast with a passion for technology and a knack for turning conversations into leads, we want to hear from you!

**How to Apply**

Ready to join our team and revolutionize customer experience? Apply now by visiting our website and submitting your application. We can't wait to hear from you!

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